• Coordinate comprehensive services for caseload of 75 AIDS patients receiving Social Security disability benefits• Supervise Medicaid eligibility for program participants through Cares Unit and Florida Department of Children and Families• Conduct Needs Assessment and assess Level of Need qualifications to assign applicable services such as: Homemaker, Restorative Massage, Home Delivered Meals, Education and Support, and Specialized Medical Equipment And Supplies• Draft Plans of Care and Service Authorizations to ensure continuity of treatment • Manage therapeutic interventions and generate referrals to agencies and professional providers • Encourage self-advocacy by assisting clients with oral and written communication• Motivate patient proactivity to enhance wellness and optimize social and vocational opportunities• Research Managed Medical Assistance (MMA) plans to determine patient placements• Document and organize client and provider progress notes into electronic files for evaluation by Care Resource administrators and state auditors • Review laboratory results to promote patient/primary care physician communication• Engage in client Face to Face encounters and telephone consultations• Implement outreach interventions through hospital, rehabilitation, and home visit follow-ups • Bill patient services through Medicaid Portal and review financial statements• Attend in-service seminars and continuing education workshops on all facets of managed care

• Coordinated services for more than 150 underserved clients• Created treatment plans including: mental health counseling, food bank access, legal aid, and transportation options• Met with uninsured HIV positive patients to evaluate mental, physical, and emotional needs• Interfaced with specialty providers such as: primary care physicians, nurses, pharmacists, government agency supervisors, and other social workers to ensure compliance with prescribed regimens • Coordinated client appointments with Office for Centralized Intake and Eligibility Determination to maintain benefits• Conducted initial intake interviews and chronicled client histories• Served as FQHC (Federal Qualified Health Care Center) representative, linking non-HIV clients and community resources

• Managed all aspects of daily care for elderly Alzheimer’s patient• Monitored medications and rehabilitation program• Fostered socialization and structured recreational opportunities at independent living facility and in greater communities• Addressed increasing physical and mental challenges (using walker and wheelchair, bathing, eating, maintaining hygiene) • Scheduled and accompanied patient to all doctors’ appointments, surgical, rehabilitative, and psychiatric hospitalizations• Communicated daily with patient and family in New York, New York and Bethesda, Maryland