Career Core Competency HighlightsProduct Knowledge: Over 20 years of experience supporting branded and co-branded consumer and small business credit products. Incremental background in installment loans, lines of credit, and retail banking products. Functional Experience: Subject matter expertise across credit underwriting and portfolio lifecycle journeys with a strong background in risk, fraud, KYC/KYB, financial crime, and controls. Well versed in managing digital and call center experiences and leveraging VOC insights to drive organizational roadmaps. Expertise in driving new account growth and implementing operational strategies through data-driven decision-making.Leadership: Over twelve years of direct, indirect, and cross-functional management. A firm believer of leading by example, being accountable, cultivating talent, big picture thinking, and creating environments where team members can achieve career goals while maintaining a customer first mindset. Enthusiastic about improving outcomes through innovative solutions that meet both business goals and customer needs.Risk, Compliance & Controls: Well versed in mitigating program, product, project, and operational risks without compromising the organizational vision. Advanced regulatory knowledge across the credit sector with ground-up expertise in driving large-scale compliance initiatives. In-depth control experience with a proven history in managing RCSA processes, remediating control gaps/breakages, and implementing process improvements. Well versed in measuring audit readiness and managing audits. Multifaceted Relationship Management: An effective communicator, with a passion to foster relationships and build a diverse scalable network. Skilled in developing, retaining, and expanding relationships with key stakeholders, bank partners, co-brand clients, and suppliers. Strong negotiation skill set that is well versed in onboarding suppliers in partnership with risk, legal, and procurement teams. A proven successful history of building and maintaining good working relationships across the industry with suppliers such as TSYS, Lexis Nexis, Experian, Equifax, TransUnion, Dun & Bradstreet, eOscar, and various other suppliers across the financial services support sector.