Dana Martin Email and Phone Number

The Talent Acquisition Manager leads full cycle strategic recruiting across all Rosecrance Affiliates, which enables the organization to meet its client experience, quality, and operational goals across clinical and non-clinical areas. The Talent Acquisition Manager leads a team that develops sourcing strategies and recruiting plans, presents pre-qualified top candidates to hiring managers, develops/negotiates offers with candidates and creates the onboarding experience for all new hires. This position is responsible for legal and regulatory compliance of recruiting policies and practices.

• Effective management skills to lead a team of five to seven staff members. • Supervise multiple staff members in a variety of locations within Goodwill’s territory.• Manage the Department of Rehabilitation Services placement contracts and ensure successful outcomes. • Complete monthly and annual billing and reporting for State and Federal Programs. • Participate in community events to gain exposure for Goodwill programs. • Maintain metrics on results and outcomes of all programs.• Recommend program changes and enhancements based on program knowledge and measured results.• Develop a network of professional colleagues in the community that will enhance mission services programming. • Develop new business contacts for employment programs. • Serve as safety committee building chair and ensure all reporting staff and participants have access to and understand building safety and security procedures • Develop financial resources for programs, including development of funding and programming for Goodwill. • Monitor budget to ensure decisions and programs fit within financial guidelines. • Coordinate curriculum development and revisions for programs• Effectively train and develop new staff members to ensure understanding of Goodwill’s policies, procedures and job responsibilities

Recruits, tests, screens, interviews and extends offers of employment for non-exempt positions for assigned departments. Typical tasks: drafts recruiting announcement and help wanted ads; discusses job openings with employees and applicants and advises regarding process; reviews applications for minimum qualifications, grades applications; verifies references, drug test and background information; administers typing tests, written exams; interviews applicants and makes employment offers; and completes new hire and rejection paperwork.Reviews and processes Workers’ Compensation insurance claims and related documents; confers with third party administrator and outside legal counsel; reviews and signs off on treatment for occupational injury and illness claims; discusses return to work with employee’s doctor; and participates in implementing return to work program. Makes recommendations for handling of specific claims.Reviews and processes all Family Medical Leave Act (FMLA) requests; discusses policy provisions and provides forms to requesting employees; makes preliminary approval; ensures completeness of paperwork; maintains FMLA files; and monitors time taken by employees on FMLA leave. Administers DOT Drug Testing Program; arranges drug testing, files results, and issues notice if employee tests positive, and makes appointment for them with SAP and for follow-up testing.Represents the department at job fairs and related events, to explain the City’s employment process.Compiles and prepares written and statistical reports; recommends or drafts internal policies and procedures; monitors unemployment claims; and assists with special projects as assigned.

Verifies cases for the LIHEAP program (Low Income Home Energy Assistance Program), ComEd Residential Special Hardship, and other statewide programs which assist low-income families and households with utility payments and bill management. Collaborates with ComEd support staff to resolve bill discrepancies.Case manages low income individuals; including financial literacy, life skills, and career and educational advancements. Assists in operating the initial point of contact for clients, community based meetings, and all other office communications.

Assured appropriate and timely communication of workers’ compensation and leave and disability procedures to employees and managers following identification of a potentially compensable work-related injury/illness and/or approved non-occupational leave of absences.Provided expert consulting with the case management of Workers’ Compensation, Short Term Disability (STD), Long Term Disability (LTD), Family Medical Leave (FMLA), and Americans with Disabilities Act (ADA) by initiating solid working relationships with managers, Corporate Health, and human resources through consistent weekly strategic planning. Monitored benefits payments for more than 3,000 employees on leave and terminated benefits when appropriate.Effectively resolved concerns and issues from employees and vendors, regarding routine questions and disputes, as well as worked diligently with managers and Human Resources as appropriate to resolve more complex issues.Served as an efficient mentor and subject matter expert to hospital staff and management in the areas related to workers’ compensation, leave management and various human resources functions such as deescalating employee disputes, implementing cultural competency, and performance management.Conducted trainings including orientation training related to workers’ compensation, leave management, and other human resources functions for all hospital departments as needed.Collaborated with the Safety department to compile reportable data to state and federal governing bodies (e.g., OSHA 300 log and Illinois Workers’ Compensation Commission).Assisted with strategy development and program implementation of integrated Workers’ Compensation and Leave Management and Disability programs including creating employee reduction material for improvement

Educated and assisted patients and customers in understanding patient financial services processes and hospital policies, procedures, and expectations. Investigated and resolved clinical and financial issues and inquiries through technical knowledge and interpersonal relationships with patients, medical staff, and other hospital departments. Trained, supervised, and evaluated staff in improving management skills by formulating, writing, and implementing new employee orientation manuals.