• Successfully direct multiple projects across all phases of development.• Monitor workflow and implement timeline adjustments as needed.• Manage the lifecycle of code development, from ideation to sprints to deployment• Develop status reports and resource plans.• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of ten major initiatives• Make vital decisions and drive decision-making across projects.• Implement and maintain development best practices.• Support development and quality assurance to ensure optimal progress and product stability for end users.• Responsible for QA manual testing on multiple browsers in multiple operating systems.• Maintain Database via new entries, deletes and modifications.• Monitor employee productivity and optimize procedures to increase efficiency.• Effectively control the release of proprietary and confidential information for clients.• Leverage technical and business acumen to communicate effectively with executives and their respective teams.• Able to manage large and small project teams with a reputation for high-quality deliverables that meet or exceed timelines and quality targets.• Manage development, support, operations, quality control and customer communication related activities for online booking product.• Responsible for creating, maintaining and publishing client release note documentation.• Plan and manage projects aligning business goals with technology solutions to drive process improvements, competitive advantage and gains.• Support Development staff by assisting with functionality questions.• Highly organized manager and coach, able to quickly assess needs and provide tools to resolve difficulties, enhance learning, and improve performance.• Achieve and maintain an excellent understanding of business systems.

• Held various roles including onsite software installation, Quality Control Manager and Project Manager.• Performed onsite installation and testing of client software.• Manage quality control team that included test plan preparation and execution of test plans plus regression testing.• Incorporated Software Development Life Cycle (SDLC) disciplines such as Agile Process, Waterfall Modal, PSP (Personal Software Process) and TSP (Team Software Process).• Led global teams across broad technical and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, and with the desired results.• Mitigated risk factors through careful analysis of statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and goals, creating detailed project charters, plans, schedules and work breakdown structures.• Serve as lead conduit between developers, QA and designers, and with external and internal customers. • Demonstrated track record of successfully managing small to large projects from start to finish.• Led cross-functional teams to address business or systems issues