Dana Dodd Email & Phone Number

London, Kentucky, United States

London, Kentucky, United States

Subject Matter Expert for Mailroom and Document Automation, working on the federal Healthcare Marketplace• Assists Product Line Manager in strategy and development for Mailroom andDocument Automation processes and requirements• Develop and validate requirements, business processes, technicalrequirements, and perform analysis of operational workflow and metrics tomeet or exceed contract SLAs and KPIs• Collaborate interdepartmentally to meet business requirements and innovateprocesses• Act as Serco liaison with external translation partner on foreign languagedocument translation and healthcare marketplace application processing

Manchester, Kentucky, United States

Responsible for inventory management assistance, analytical and administrative support for hospital supply chain system• Processed requisitions and purchase orders• Performed warehouse inventory cycle counts• Ensured warehouse and par locations inventory levels are maintained and organized• Generated inventory reports, as well as cost and value analyses• Coordinated product conversions with Clinical Resource Manager• Partnered with corporate analysts on data and inventory analytics• Completed order requisitions for inpatient and outpatient surgery department • Completed ad hoc projects assigned by Supply Chain Director

London, Kentucky

Assisted in the efficient operation of the Medical/Surgical Department•Responsibilities included: receiving incoming calls and visitors, facilitating communication among staff and maintaining department records•Addressed staffing needs and coordinate personnel to assist clinical staff in effectively caring for patients •Monitored nursing personnel information to keep accurate and cost center charges•Contributed to the efficient operations of the unit and department

Louisville, Kentucky Area

Multi-unit specialty retail manager in Direct to Consumer division of international company•Lead team of 60+ team members across 6 stores, located in Kentucky, Ohio and Indiana•Recruited team members & developed training plan in partnership with corporate Human Resources•Reviewed and analyzed store performance with Store Managers on constant basis•Set and maintained sales, payroll and expense budgets for area•Ensured completion of seasonal and weekly corporate office visual and marketing directionWorked on many special corporate projects, including developing new schedule and daily operations templates and updating all training materials

Simpsonville, Kentucky

•Managed daily operations of specialty retail store•Responsible for recruiting, hiring and growing staff of 10-25 team members•Maintained expense and payroll budgets for store•Forecasted and monitored sales trends

•Created center developer marketing event communication•Worked with in-house graphic design on projects and produced individual creative marketing projects•Coordinated marketing efforts with local store teams, center management offices & outlet corporate offices•Assisted 100+ individual outlet store locations in local community grass roots and micro-marketing•Contributed to fixture design and merchandising retail prototype store based in corporate office•Managed and developed mobile SMS program content and offers for outlet stores & e-commerce divisions•Supported field management staff in new, remodeled, and relocated store locationsAccomplishments•Increased traffic and improved sales trends by +5% in focus stores for 2012-2013. These 18 stores had experienced traffic or sales deficits due to inclement weather, construction and economic downturns.•Developed weekly communication templates for marketing communication for stores that are still in use.

Greater Nashville Area, Tn

Responsible for the daily operations of a retail store, including price, merchandise, finance and human resource management.

•Responsible for the visual publication of high sales volume divisions: Misses, Junior, Plus Size, and Lingerie•Oversaw new product line and shop launches, including the Ashley Judd Collection•Developed new space allocation and product information-gathering process and worksheets•Assisted with sales promotion, new product placement and marketing implementation•Created and managed all print production and floor set calendars•Collaborated with Merchants, Marketing and Planning/Allocation to compile merchandising instruction•Regulated expense and capital budgets for the division, including supply ordering and travel management•Managed 5 employees- Project Manager, Graphic Designer, & 3 Field and Merchandising SpecialistsAccomplishments•Developed software program for gathering product information from merchandising division•Created application to allocate store space for merchandise product departments by store type and volume•Awarded Corporate Employee of the Quarter in 2008 for contribution to the Ashley Judd collection launchPrevious positions during tenure at Goody's Family Clothing include: Store Development Operations Manager, Operations Store Manager, Full-time Sales Associate

Master'S Degree, Internet Marketing

Bachelor'S, Business Administration- Marketing