Dana Dodd Email & Phone Number

London, Kentucky, United States

London, Kentucky, United States

• Subject Matter Expert for Mailroom and Document Automation, working on the federal Healthcare Marketplace
• Assists Product Line Manager in strategy and development for Mailroom andDocument Automation processes and requirements
• Develop and validate requirements, business processes, technicalrequirements, and perform analysis of operational workflow and metrics tomeet or exceed contract SLAs and KPIs
• Collaborate interdepartmentally to meet business requirements and innovateprocesses
• Act as Serco liaison with external translation partner on foreign languagedocument translation and healthcare marketplace application processing

Manchester, Kentucky, United States

• Responsible for inventory management assistance, analytical and administrative support for hospital supply chain system
• Processed requisitions and purchase orders
• Performed warehouse inventory cycle counts
• Ensured warehouse and par locations inventory levels are maintained and organized
• Generated inventory reports, as well as cost and value analyses
• Coordinated product conversions with Clinical Resource Manager

London, Kentucky

• Assisted in the efficient operation of the Medical/Surgical Department
• Responsibilities included: receiving incoming calls and visitors, facilitating communication among staff and maintaining department records
• Addressed staffing needs and coordinate personnel to assist clinical staff in effectively caring for patients
• Monitored nursing personnel information to keep accurate and cost center charges
• Contributed to the efficient operations of the unit and department

Louisville, Kentucky Area

• Multi-unit specialty retail manager in Direct to Consumer division of international company
• Lead team of 60+ team members across 6 stores, located in Kentucky, Ohio and Indiana
• Recruited team members & developed training plan in partnership with corporate Human Resources
• Reviewed and analyzed store performance with Store Managers on constant basis
• Set and maintained sales, payroll and expense budgets for area
• Ensured completion of seasonal and weekly corporate office visual and marketing directionWorked on many special corporate projects, including developing new schedule and daily operations templates and updating all.

Simpsonville, Kentucky

• Managed daily operations of specialty retail store
• Responsible for recruiting, hiring and growing staff of 10-25 team members
• Maintained expense and payroll budgets for store
• Forecasted and monitored sales trends

• Created center developer marketing event communication
• Worked with in-house graphic design on projects and produced individual creative marketing projects
• Coordinated marketing efforts with local store teams, center management offices & outlet corporate offices
• Assisted 100+ individual outlet store locations in local community grass roots and micro-marketing
• Contributed to fixture design and merchandising retail prototype store based in corporate office
• Managed and developed mobile SMS program content and offers for outlet stores & e-commerce divisions

Greater Nashville Area, TN

Responsible for the daily operations of a retail store, including price, merchandise, finance and human resource management.

• Responsible for the visual publication of high sales volume divisions: Misses, Junior, Plus Size, and Lingerie
• Oversaw new product line and shop launches, including the Ashley Judd Collection
• Developed new space allocation and product information-gathering process and worksheets
• Assisted with sales promotion, new product placement and marketing implementation
• Created and managed all print production and floor set calendars
• Collaborated with Merchants, Marketing and Planning/Allocation to compile merchandising instruction

Master'S Degree, Internet Marketing

Bachelor'S, Business Administration- Marketing