Danah Hourani Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Australia

Melbourne, Victoria, Australia

• Leading the product vision and roadmap to optimise the Salesforce CRM by championing the organisation voice while adhering to technology best practice
• Channelling the Beyond Blue’s strategic objectives and ensuring the CRM aligns and achieves these goals innovatively without overreaching capabilities
• Assisting with leading a cross-functional team of 8 using an Agile framework to deliver business requirements, system development, and project management
• Overseeing change management, training and communications and being the go-to person to communicate proactively with 70+ business members
• Coordinating end-to-end product development and delivery cycle to streamline the execution of priorities and managing risks, impediments, and decisions
• Managing the Jira Product Backlog of 250+ requirements while limiting scope

Melbourne, Victoria, Australia

• Program: bLink CRM (NPSP), creating a single view of person and organisation
• Actively contributing to product vision, road map, delivery, risk mitigation, decision making, alignment to strategy, change management, and team culture
• Collaborating closely with the program and project managers to lead the CRM transformation, manage development, and release implementation lifecycles
• Creating a prioritisation matrix to rate epics on value and technical complexity
• Creating 12 current process maps from complex existing documentation
• Creating 12 future process maps aligning with the single view objective

Melbourne, Victoria, Australia

• Project: The Leukemia Foundation, building a mobile app for people living with blood cancer and developing a Salesforce CRM for support coordinators
• Formulating business requirements and translating into user stories, acceptance criteria & process flows, showing dependencies and risks in Confluence and Jira
• Identifying and evaluating inefficiencies in processes and designing alternatives
• Facilitating and elicitation with clients to find true needs in an adaptable manner

Melbourne, Victoria, Australia

• Executing key roles for a world-leading state-wide cohort research project of 160,000 babies and their parents (goal: ½ million participants); Business and Technical Analyst, Domain SME, Implementation SME and.
• Facilitating workshops to capture business processes in their current and future states based on objectives, needs and use cases with an end-user focus
• Eliciting, requirement gathering and process modelling 20+ distinct processes in 4 major systems including Salesforce CRM and electronic data collection tools
• Leading, managing and implementing the translation and interpreting strategy
• Coordinating and testing in software release cycles and providing expert functional feedback including conducting User Acceptance Testing (UAT)
• Developed launch plans, implementation roadmaps, change management and training for 100+ team members with minimal tech skills at 60+ hospitals

• Program: Digital Health - Translation and Implementation (DHTI), at MCRI
• Authored 5 monthly research summaries of the latest research in Digital Health innovations (e.g. systems and mobile apps)
• Primary author of a research publication

Melbourne, Australia

• Translated business needs to technical requirements ready for developers to implement regarding collection of participants’ personal and research data
• Provided expert functional advice on business processes conducted in hospitals
• Redesigning effective and end-user-oriented processes and interfaces
• Initiated automating agile methodologies and single-handedly migrating an entire project management system from SmartSheet to Jira to improve workflows
• Authoring Standard Operating Procedures and manuals for 120+ members
• Supervising interns researching the use of electronic consent (eConsent)

Melbourne, Australia

• Authoring and coordinating the state-wide statement of intent for a cohort study of 160,000 babies
• Scoping and documenting the landscape of Data Linkage in Victoria and Australia
• Authored literature reports, documents, reviews about consent, managing findings, recruitment.

Perth, Australia

- Privately tutored over 14 university students for at least 2 years of their degree- Recruited to tutor Indigenous university students for showing extensive teaching experience- Subjects: Biology, Anatomy, Human Biology, Chemistry, Cell Biology, Biochemistry, Epidemiology, Sports Science, Public Health and Professional Health Practice

- Leading a team of 13 committee members to include weekly meetings- Mistress of Ceremonies for 25+ formal dinners and hosting guest speakers and scholars- Planning over 60 small and large scale social and cultural events year-round for 420 residents- Member of the college board and contributing towards the strategic direction of the college

- Providing pastoral care to 30 residing students and ensuring the wellbeing of 420 students- Collaborating with a team of 13 residential advisors to provide best care to students- First point of contact for students in case of emergencies to include fire warden duties

Perth, Australia

- Recruited to tutor Indigenous university students for showing extensive teaching experience and an adaptable style of communication- Subjects: Anatomy, Human Biology, Chemistry and Sports Science

Master Of Biomedical Science, Neuroscience, Distinction

- Human clinical research: case study on dystonia, literature review on Parkinson’s disease - Neuroscience: thorough understanding.

Honours, Pharmacology, First Class

- Human clinical research: Project on perception in people with Schizophrenia - First Class Honours project whilst supporting two other.

Bachelor Of Science - Bsc, Neuroscience, Anatomy And Human Biology

- Animal experimentation: Performing stereotaxic surgery on rats in a model of Parkinson’s - Molecular biology, cell biology and.