Dana Kelley Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

*Developed the training program to implement for all newly hired LUC Agents within the Phoenix market, which in turn became a national training program.*Supports leadership with the development of weekly performance reporting and other special projects.*Appointed Interim-Supervisor for seven months while the department was in transition.*Works closely with internal customers to fully understand project needs and offer sound solutions. *Resource for many employees when they are struggling with projects or processes.

Anthem, Az

*Helped organizations thrive by making sure their books were accurate and up to date.

Greater Colorado Springs Area

*Managed financial aspects of the team—Quickbooks, budget, accounts receivable, accounts payable, payroll, and website.*Secured, implemented and administered all employee benefits and payroll services.*Was the face of the team to all new potential swimmers and families - making sure everyone felt welcomed and a part of our team. *Worked closely with the Board of Directors and Executive Director to guarantee the team ran efficiently.*Created valuable spreadsheets to track all projects, events, and ROI.*Handled complaints from families and acted with empathy and professionalism to find solutions for customers and maintain their relationships.

Falcon, Colorado

*Cared for all students who did not feel well or were injured. *Maintained confidential student health records.

Vancouver, Washington

*Successfully managed a staff of six, some part-time seasonal workers and other year-round subcontractors to put on two of the best Fairs possible. Winning marketing awards for the Western Fairs & Washington State Fair Associations.*Managed media buying over Radio, Television, Print, online & outdoor to most efficiently spend $100,000.*Marketing efforts brought over 260,000 attendees to our 10-day Fair. Increasing patronage over 5% from previous years.*Completely overhauled two separate websites to make sure they were both user-friendly and efficient in getting pertinent information for vendors and presenters.

Vancouver, Washington, United States

*Lead company re-branding effort encompassing logo creation, ad design standards, and merchandising.*Created a company-wide recognition system allowing employees to earn rewards and improve the overall employee experience.*Established and maintained positive relationships with departments. *Designed and created advertisements for print, outdoor media, direct mail, and in-branch signage. *Oversaw the creation of a new company website and developed the marketing department’s internal website. *Managed the company's involvement in community events and sponsorships, including the development of a large food drive in multiple communities.