Dana L. Email & Phone Number

Tallahassee, Florida, United States

Boca Raton, Florida

- Multi-task in a fast-paced environment and balance outbound & inbound phone calls, email communications, and detailed database entries into Salesforce 360 CRM- Utilizing excellent communication skills to interact with prospective and existing clients to describe work assignment details, pay, benefits, housing, etc.- Generating a high-quality pipeline of candidates by making a high volume of calls daily- Working in a deadline sensitive environment- Providing excellent client service

- Course republishing using a learning management system (LMS).- Efficiently and frequently perform quality assurance (QA) tests correct bugs/errors.- Provide technical support for programs and courses experiencing issues.- Effectively communicate with coworkers working remotely via email, phone, and video calls.- Making sales calls to past and potential clients.

Frisco, Texas

- Data migration and implementation of new EMR (electronic medical record system).- Educate all employees on proper EMR protocol, functionality, and usage.- Work with practice manager and IT manager to perform various operations and IT tasks.

- Five consecutive summers employed as various positions including: CIT (Counselor in Training), Junior Counselor, Senior Counselor, and Travel Camp Counselor- Supervise and direct a group of 10-20 elementary school aged children- Ensure the safety of the children through a daily schedule of activities including computers, arts & crafts, sports, etc.