Dana Lovallo Email & Phone Number

Richmond, Virginia

Richmond, Virginia Area

Richmond, VA

• Work closely with co-founders/owners to promote Love This and their mission (Style + Quality + Positive Change) through social media.
• Research information regarding venders and their products, ‘fashion for good’ in the media, and lifestyle interests.
• Create content and manage insights for the Love This Facebook and Twitter pages.

Glen Allen, VA

• Ensure an outstanding first impression for every guest with a professional, friendly greeting. This experience is continued through an efficient and pleasant guest registration and check-in process.
• Address, document, and resolve all guest issues in a timely, friendly, and efficient manner. Empowered to make decisions to allay guest complaints immediately upon receiving them. Used a variety of resolution.
• Contribute to the sales effort of the hotel by monitoring, and updating, the company corporate tracking/production system on a daily basis. Review reservation/business trends to uncover new business opportunities for.
• Review and evaluate our competition to determine incremental daily revenue optimization opportunities. Through these efforts, the hotel average daily reserved room rate has increased $5.00 (5%) year-over-year.
• Balance cash, review and correct discrepancies, and close accounts in preparation for nightly audit.
• Manage invoices for accounts payable and receivable, from sorting to verifying invoice dollar amounts.

Clarks Summit, PA

• Ensured an outstanding first impression for every guest with a professional, friendly greeting. Continued this experience through an efficient and pleasant guest registration and check-in process.
• Addressed, documented, and resolved all guest issues in a timely, friendly, and efficient manner. Empowered to make decisions to allay guest complaints immediately upon receiving them. Used a variety of resolution.
• Reviewed and evaluated our competition to determine incremental daily revenue optimization opportunities.
• Balanced cash, reviewed and corrected discrepancies, and closed accounts in preparation for nightly audit.
• Provided knowledgeable options and suggestions to guests for daily concierge services. Services include areas of interest, local attractions, local dining locations and reservations, transportation services, and.

Scranton, PA

• Ensured that customers had a superior shopping experience by providing knowledge and support on the sales floor, fitting rooms, along with the cash and wrap.
• Demonstrated excellent customer service skills by surpassing selling goals, promoting brand loyalty programs, and exceeding credit card sign up goals.
• Maintained a neat and eye catching product display and visibility on sales floor, while replenishing when needed.
• Received and organized incoming stock in back room for ease of replenishing.
• Contributed to in-store marketing efforts with accurate price-point determination, including sales, promotions, and weekly markdowns. Ensured that product names and descriptions were arranged and maintained properly.
• Updated seasonal merchandise through overnight floor set changes and updates, including table layouts, building wall displays, store fixtures, wardrobes, and window displays.