Dana Thompson Email & Phone Number

Pleasanton, Ca

Managing strategic GTM programs that drive growth to the Workday Education training business Promoted from Senior Program Manager in May 2022

Pleasanton, Ca

As a Global Services Operations & Enablement Program Manager at Workday, I championed Services teams to ensure we achieved the highest rate of customer satisfaction.Role details:*Guided and supported the launch of new product offerings across Workday's Professional Services ecosystem including program strategy and planning, project execution and risk management*Collaborated with key stakeholders on project scope to report progress against program objectives and goals*Facilitated discussions to identify, analyze, and resolve issues and produce required actions and deliverables

Mountain View, Ca

As a Senior Program Manager at Symantec, I implemented and launched internal and external innovation programs with the goal to create & increase net new website security business unit revenue. Role details:* Provided overall management and support for concurrent projects across multiple products including milestones, tasks, and schedules*Served as a conduit between business unit cross-functional teams and partner product teams on project scope and status updates to ensure projects are executed successfully*Applied best practices to ensure projects run consistently and that risks are communicated

Cupertino, Ca

As a Senior Program Manager, I directed all aspects of release activities, deliverables, financials, dependencies, and outcome to ensure project goals and objectives were achieved within timeframe and guidelines. Co-produced a product acquisition review process. Spearheaded the company website launch and third-party support site integrations.

San Francisco, Ca

Managed interactive multi-channel projects for automotive clients. Developed business requirements, use cases, and handled web development information architecture and design. Managed budgets and P&L, developed forecasts, and generated reports. Achieved project milestone on-time and under budget.

San Francisco, Ca

Managed large multi-channel interactive projects for Fortune 500 clients (LG Mobile – Global and US, HP, Blue Shield of California, Intuit, eBay, PayPal). Developed business requirements, use cases, and handled web development information architecture and design. Managed budgets and P&L, developed forecasts, and generated reports. Achieved project milestone on-time and under budget.

San Francisco, Ca

Managed and coordinated internal departments and clients in software development, electronic discovery implementation and product review for a litigation support company. Successfully achieved key milestones ensuring projects complied with all cost and scope specifications. Maintained and presented project status of critical path, key milestones, dependencies and deliverables while identifying and mitigating risks, issues and changes within the schedule

Managed, directed, and coordinated personnel to complete all phases of complex investigations while collecting, analyzing, evaluating, and disseminating project information to team members and senior management. Developed investigations from conception to execution including formation of implementation plans and strategies. Conducted project status meetings and prepared reports to include data-mining and link analysis results while building and fostering strategic relationships with United States Attorney General’s Offices, District Attorney’s Offices and partnering government agencies. Employed as an Instructor at the California Department of Justice, Analytical Training Program