Dana Miller

Dana Miller Email and Phone Number

Connecting the Dots in Higher Education @ EDUCAUSE
louisville, colorado, united states
Dana Miller's Location
Oxford, Ohio, United States, United States
About Dana Miller

I have over 25 years of higher education experience in process improvement, business analysis, and enterprise architecture. I'm a forward-thinking strategist and a lifelong learner who applies systems thinking to complex challenges, focusing on architecture practices to create a foundation to link strategy to execution.I bring creativity to problem-solving and enjoy connecting ideas and people across disciplines with a proven track record of delivering successful solutions in higher education and healthcare. I'm also a published author and a speaker who shares insights on quality management, organizational change, and the future of higher education.Additionally, I created and am currently leading a higher education business architecture working group. The group's significant output is a collaborative arrangement between international higher education organizations to develop industry-standard architectural reference models.

Dana Miller's Current Company Details
EDUCAUSE

Educause

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Connecting the Dots in Higher Education
louisville, colorado, united states
Website:
educause.edu
Employees:
141
Dana Miller Work Experience Details
  • Educause
    Strategy Director
    Educause Oct 2017 - Present
    Oxford, Ohio, United States
    • Founded and lead a global business architecture working group, collaborating on evolving higher education reference models used by over 1,000 universities worldwide• Developed and implemented innovative strategies to enhance global standardization and drive educational excellence• Achieved significant impact by fostering a community of experts and driving the adoption of cutting-edge architecture practices
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  • The University Of Texas At Arlington
    Business Architect
    The University Of Texas At Arlington Sep 2022 - Sep 2024
    Arlington, Texas
    Develop stakeholder relationships, plan and design enterprise architecture practice start-up.+Develop enterprise architecture principles, scope of practice, and plan for configuration management database (CMDB) development+Standardize and support the technology acquisition process+Collaborate with leadership to create support documentation (playbook, runbook, functional specification) and visualization templates in Lucidchart+Design architectural review board+Develop Artificial Intelligence application risk profiles+Create business architecture training materials+Develop and maintain reference architecture with higher education industry partners
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  • Engen
    Solutions Architect
    Engen Oct 2021 - Sep 2022
    Pittsburgh, Pennsylvania, United States
    Create healthcare solutions with cost estimates for delivering complex, multi-year enterprise transformation efforts supporting the company’s mission and strategic initiatives.+Develop and maintain enterprise architecture knowledge and artifacts to support solution development in a high-production environment+Enhance the practice of collaborating with technical domain teams to create solutions+Improve the new hire onboarding process by developing a job shadowing program+Enhance the knowledge base library by documenting standard operating procedures +Provide recommendations to executive leadership on how to adopt a Scaled Agile Framework (SAFe)
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  • Miami University
    Lean Coordinator
    Miami University Jan 2014 - Sep 2021
    Oxford, Ohio
    Apply process improvement expertise to develop, as a team, a Lean program to change organizational culture. The program is a higher education industry standard with demonstrated financial improvements of over $120M since its inception in 2009.+Provide strategic and tactical solutions by conducting end-to-end business process and gap analysis for university enterprise projects, including a faculty effort reporting improvement, which resulted in $2.3M in financial savings
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  • Miami University
    Business Analyst
    Miami University Sep 2012 - Sep 2021
    Oxford, Ohio
    Develop business relationship management practices to improve the project portfolio intake process. +Led the business architecture practice of using capabilities to develop strategy, build technology roadmaps, create application rationalization plans, and create project portfolios to advance the university+Built out a Business Analysis and IT governance practice, which decreased IT project portfolio lead time from more than a year to 3 months+Built an actionable Service Catalog aligned to configuration management database (CMDB) in a SaaS ITSM tool for the university’s central IT division, positioning the organization to be metrics and service-driven, which has allowed the adoption of enterprise service management
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  • Miami University
    Senior Business Process Analyst
    Miami University Feb 2017 - Dec 2018
    Oxford, Ohio
    Serve as HR liaison in a one-year, $7M university-wide Enterprise Resource Planning (ERP) upgrade implementation, delivered on time and under budget with simplified documentation and a monthly upgrade schedule.
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  • Miami University
    Adjunct Instructor
    Miami University Jan 2017 - May 2017
    Oxford, Ohio
    Co-author and taught an online course for 20 students for the university’s Department of Computer Science & Software Engineering, titled “Computers and Society.”
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  • University Of Washington
    Senior Computer Specialist
    University Of Washington Jan 2006 - Jul 2012
    Greater Seattle Area
    Implement Balanced Scorecard, Lean, and Six Sigma methodologies to support new efficiencies and cultural change within the facilities (1,000 FTE) and IT (300 FTE) organizations. Provide project management support across IT divisions for a new facility management system.+Save $50K annually in software maintenance costs by designing cost-effective software and negotiating new agreements among facilities, housing, and hospitality divisions+Develop and conduct facility management software training for 250 staff members
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  • University Of Washington
    Computer Services Specialist
    University Of Washington May 1999 - Jan 2006
    Greater Seattle Area
    Create customer, employee, and system administration websites.+Gain leadership and process improvement skills through the implementation of multiple projects+Participate in 15 facilities staff interviews
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  • University Of Washington
    Course Instructor
    University Of Washington 2003 - 2006
    Greater Seattle Area
    Revise and teach a 12-hour technical writing course designed for university staff.
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  • University Of Washington
    Computer Support Analyst
    University Of Washington Oct 1995 - May 1999
    Greater Seattle Area
    +Provided application support and training to Facilities Services Personnel and clients who used a Unix-based Facility Maintenance System. Created custom user reports. Performed database systems administration, security, and maintenance.
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  • University Of Washington
    Telecommunications Assistant
    University Of Washington May 1992 - Oct 1995
    Greater Seattle Area
    +Supported Network Operations and wrote service procedures. Maintained configuration and documentation of PBX Routing Systems. Created customized audio library programs and participated in the creation of databases for an innovative, interactive School of Social Work counseling project.
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  • Pitcher Painting Inc
    Painter
    Pitcher Painting Inc 1991 - 1995
    Seattle, Washington, United States
    Developed journeyman-level skills in exterior and interior painting.
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  • The F/V Raven
    Crew Member
    The F/V Raven 1990 - 1991
    Bristol Bay Alaska
    +Commercial fisherman/crew member on a 32-Foot Bristol Bay Salmon Gillnet Boat. Performed all shipboard operations including navigation, net construction, cooking, repairs, and deck work.
  • Peaches Records And Tapes, Inc.
    Inventory Control Specialist
    Peaches Records And Tapes, Inc. 1989 - 1990
    Seattle, Washington, United States
    +Operated and maintained an inventory control system for a 3 store retail operation. Provided restocking reports for warehouse staff to fulfil.
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  • Bbc
    Archives Assistant
    Bbc Jun 1988 - Aug 1988
    London, United Kingdom
    +Coordinated personnel within the Radio Services Division, to select, record, and archive daily radio broadcasts from all BBC channels. Composed weekly memoranda to the World Services Division to document archived transmissions.
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  • University Of Idaho
    Assistant Archivist
    University Of Idaho Sep 1987 - Dec 1987
    Moscow Idaho
    +Using primary sources, documented, researched and wrote short histories of mining companies in Northern Idaho for a project funded by the National Endowment for the Humanities.
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Dana Miller Education Details

Frequently Asked Questions about Dana Miller

What company does Dana Miller work for?

Dana Miller works for Educause

What is Dana Miller's role at the current company?

Dana Miller's current role is Connecting the Dots in Higher Education.

What schools did Dana Miller attend?

Dana Miller attended University Of Idaho, The W. Edwards Deming Institute, Idaho Falls Senior High School.

Who are Dana Miller's colleagues?

Dana Miller's colleagues are Brooke Davis, Chasity Guzman, Murthy Tr, Gregory Dobbin, Jarret Cummings, Parke George, Ibrahim Alani.

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