Dan Jackson Email & Phone Number

Cambridge, Gb

Cambridge, England, United Kingdom

Cambridge, United Kingdom

Support staff positions were regraded earlier in 2017 and as a result I have a new job title and a higher salary, but with additional roles and responsibilities that were not in my original job description but many of which I was already doing.

Cambridge, United Kingdom

Cambridge, United Kingdom

Successfully planned and implemented a student facing BYOD project in the new Student Centre.Successfully planned and implemented deployment of Windows 7 on 1000+ client PCs.Management and configuration of Windows Server 2008 R2 and Windows Server 2003 based infrastructure.Interaction with Active Directory in a mixed Windows Server 2008 R2/Windows Server 2003 domain environment.Streamlining of client PC imaging process workflows, including introduction of Windows Deployment Services on Server 2008 R2 in preparation for transition to Windows 7.Installation, configuration and management of Moodle, a virtual learning environment type CMS based on a WAMP stack.Installation, configuration and management of PaperCut NG, a print monitoring, auditing and quota charging software solution.Interaction with virtualization technologies including VMWare vSphere 4 and associated modules.Implementation of certificate-based 802.1X authentication for wireless infrastructure.Installation, configuration and management of Shibboleth 2, a federated access management identity provider.Experience with PowerShell scripting for system administration, Experience with PowerShell scripting for system administration, including usage of Windows Management Instrumentation and .NET Framework objects.Extensive documenting of both newly-introduced and existing IT procedures.

Performed PC and laptop repairs for customers.Built up new PCs for customers.

Served customers in a retail environment.Performed PC repairs and built up new PCs for customers.Provided telephone-based technical support to customers.

Performed PC repairs and built up new PCs for customers.Provided telephone-based technical support to customers.Served customers in a retail environment.

Performed PC repairs and built up new PCs for customers.Reconditioned second-user PCs.Provided telephone-based technical support to customers.Served customers in a retail environment.