Dan Blake Email & Phone Number

Auburn, Me, Us

United States

Lewiston, Maine, United States

Peer Navigators will primarily work in concert with EMDC Workforce Services team members and community partners under the direction/supervision of the Director of Workforce Services. They will work closely with eligible, target populations under U.S. Department of Labor funded programming to conduct program outreach, provide client services and link clients to necessary supports. Peer Navigators offer encouragement and emotional support, facilitate connections to information, and provide a supportive role in assisting with referrals to community resources. In addition, Peer Navigators will help those impacted by COVID-19 in accessing other needed resources, such as shelter, food and transportation – necessary to reintegrate into life, work and community. Position is for a maximum of 12 months.Essential FunctionsCoordinate and conduct outreach and information sessions to expand awareness of the project and broaden access to employment and training services.Conduct presentations to inform potential participants of services and procedures.Establish and maintain contact with each participant to assess his/her situation and determine need for support services.Assist service provider case managers, and others with client follow up, group workshops and other grant-related activities.Establish and maintain close reciprocal relationships with designated partner agencies and organizations to encourage referrals, assist with eligibility documentation and support participant progress.Report activities, compile data and outline progress in the format provided by project oversight personnel, and attend community and other meetings as needed to provide outreach, education or referral.Perform initial interviews with applicants to gather eligibility information. Help participants understand the rules/regulations and navigation of the workforce services system.

Lewiston, Me

 Responsible for meeting $1,000,000 annual sales goal by quoting chartered vehicle services to customers utilizing incoming leads, repeat business, cold calling, emailing potential leads from wedding shows and trade shows, networking.  Set up and hosted a promotional table at wedding shows, beer festivals, trade shows, Chamber of Commerce meetings.Key Accomplishments: Created contact database of Maine wedding businesses to help increase market share, allowing company to exceed 2019 goal of $6.5 million dollars of earned revenue.

Auburn Me

 Promoted internally to Second Level Support Team specializing in Small Business clients throughout the bank footprint. Assisted business owners with online banking set-up, access and tech support troubleshooting. Integrated Intuit Quicken and Quickbooks users with our proprietary online and mobile software. Assisted TD Business Direct users with Automated Clearing House (ACH) and Wire distributions. Referred TD Bank products and credit card processing services including third party offerings from Paycor, First Data, Authorize.net, Payeezy, TSYS/Global and Clover credit card processing services. Key Accomplishments: Recognized for highest volume of credit card processing sales referrals in Auburn call center. Selected by Manager in 2018 to coach Banking Specialist I agents to improve their performance. Chosen to become TD Ambassador and participate in TD Employee Development Program in 2014. Consistently exceeded monthly Sales Revenue Goals, averaging 200% of goal achieved each month.

Auburn, Me

 Assisted customers with banking inquiries, anti-fraud issues, funds transfer and other banking needs within high volume, inbound call center environment. Prospected and sold checking / savings products and credit cards to qualified customers.  Key Accomplishments: Maintained schedule adherence average of 99% (company goal is 92%) Consistently exceeded monthly sales goals

Lead, empower and inspire 15 to 20 direct report Customer Care Assistants (CCAs) in addition to supporting up to 170 CSAs in real time floor management utilizing Avaya CMS softwareEarned Top Team recognition for December 2011 and January 2012 (130% was highest percentage of goal attained in company history)Responsible for insurance licensing and renewals for seven Supervisors on the Lewiston campaignWon 4th place award in nationwide Xerox RTI Innovation Challenge for my facial recognition project designed to boost CCA morale and improve company attrition rates

Assisted Maine elderly residents with Medicare Insurance and Life Insurance coverage. Networked with local area Chamber of Commerce to develop educational seminars at leading nursing homes and independent living centers.

Senior Account Manager for www.JobsinAl.com, a division of JobsintheUS.com. Specialize in helping medium- to large-sized businesses to increase their pool of qualified, local job applicants while substantially reducing their recruitment advertising budgets. JobsintheUS.com is currently ranked the top online recruiting Job board in Maine, New Hampshire and Vermont! Email me if you have questions or wish to join the best Job site in Alabama!

Assisted residential and commercial customers to select quality home furnishings. Utilized computer database to monitor inventory, track prior customers and enter sales.

Recruited by the owner to handle daily operations of 75,000 square foot indoor climate controlled storage facility. Duties included supervision of staff members, sales to prospective new tenants, customer service to meet the daily needs of existing customers and facility maintenance as needed. Worked with local graphic designer to help design company brochure, Web site, sales materials and store signage. Assisted with installation and set-up of complex computer Intranetwork which incorporated database, rental management, gate access, security alarm and video surveillance systems. Recruited small business, educational and real estate consumers to store items at our location.

Aided homeowners, contractors, developers and businesses with their space heating and patio furniture needs. Products included wood stoves, fireplaces, pellet stoves, gas stoves, gas fireplaces, patio furniture, gas grills and child play sets. Analyzed blueprints and other documents in order to comply with Maine State Building Codes.

Assisted homeowners, general contractors and developers with the selection, pricing, purchase and delivery of kitchens, doors, windows, counter tops and millwork. Sales support for kitchen designer and three outside salesmen. Handled daily office administration and shipping logistics between two warehouses based in New Hampshire.

Assisted clients throughout the United States, Canada and Western Europe with billing and service related issues. Utilized proprietary computer network, facsimile and telephone to research key data, calculate rates and inform clients of key findings in a timely manner. Performed daily administrative duties (filing, copying, data entry, faxing, researching documents).

Portland, Maine Area

4Th Degree

Biology/Psychology

Activities and Societies: Sigma NuStudied Biology and Psychology

Diploma, Honors

Activities and Societies: National Honor Society, Key Club, Wind Ensemble, Jazz Combo, Jazz Band, Improvisation, TheaterHonors Curriculum.