Dan Cooper Email and Phone Number
Dan Cooper work email
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Dan Cooper personal email
✦ Skilled and ambitious individual with extensive experience of leading IT teams ✦☞ Career ProgressionWhen I first began my career in the industry in 1999, I couldn't have anticipated I'd go on to find the success have and become engrossed in the industry as soon as I was. My various fast-paced leadership roles across multiple projects, roles and business sectors have given me a considerable amount of experience and provided me skills to support the new position I'm actively seeking.✐ Areas of ExpertiseMy main areas of expertise include successfully building, designing, and implementing prominent strategies and initiatives with the overarching aim of furthering efficiency across each business whilst meeting performance targets and compliance standards. I consistently re-vitalise work productivity across partners and stakeholders through relevant meetings and forums to achieve stronger cross-functional collaboration and cooperation.★ AmbitionI am an ambitious and motivated individual that has immediate plans for a new role with greater responsibility. The ability to continuously challenge myself while developing others is my ultimate aspiration. The opportunity for career progression is a necessity for me. To find out more, connect with me or send me an email at: dancooper586@gmail.com✉
Northamptonshire Police
View- Website:
- northants.police.uk
- Employees:
- 560
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Head Of Technical SupportNorthamptonshire Police Nov 2021 - PresentWellingborough, England, United KingdomLeading a new team providing in-hours and out-of-hours IT support of 320 customer facing services to 3500 Emergency Services colleagues across 60 sites around the county. • Delivered a fully approved 5-year Technical Support Strategy, increasing direct customer support channels, creating an IT outreach initiative, setting up a robust multi-year Tech Support training programme and creating an income stream from IT asset disposals for re-investment back into the customer support development programme• Process Workstream Lead for Programme Unity, analysing and documenting the ‘To Be’ processes for key department processes impacting Police and Fire customers (Change Control & Change Management, Incident & Problem Management etc), providing visibility of process ownership and hand offs• Developed positive partnerships with senior leads across Police and Fire customers to influence the strategic direction of the Technical Support team• Developed a stabilisation workstream within Technical Support, focussed on upgrading key IT infrastructure components and standardising support and performance reporting processes for Police and Fire customers
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Is Operations Senior ManagerNorthamptonshire Police Jul 2018 - Dec 2021NorthamptonLeading the Operations Team for Northamptonshire Police, over forty people across five teams dealing with over 2200 calls for service each month.• Formalised vulnerability scanning and patching service SLA’s, leading to an increase in monthly server and end-user device patching rates by 40% through automation processes and a focus on continuous improvement• Managed the department’s revenue budget (c. £10M); achieving all key reporting and planning metrics set• Led the re-development of the Forces’ secondary data centre in-line with industry-leading practice• Led the re-design of the Forces’ local SQL infrastructure, increasing capacity and resilience whilst limiting future license cost liabilities• Successfully navigated and controlled the COVID-19 support strategy, ensuring a productive support environment was maintained throughout• Drove innovation to improve force technical capability and efficiency• Collaborated with key stakeholders and partners across all departments to continually revitalise work productivity
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It Senior Manager (Seconded)Northamptonshire Police May 2017 - Jun 2018Northampton, England, United KingdomSelected to become IT Senior Manager for a year, where I primarily created business cases for the new departmental structure through working with IT Leads, Corporate HR, Finance, and Staff Unions• Managed the department’s capital budget (c. £4M) supporting on-going technology replacement activities• Supported colleagues with transition and recruitment cycles to efficiently resource new department model• Identified areas of improvement within processes, personnel, and structure; implemented procedural changes as required after discussion with senior stakeholders• Provided continuous progress reports and performance measurements to maintain stakeholder expectation• Documented, planned and co-ordinated replacement activity to identify and reduce the Force’s technical debt over a three-year capital planning cycle
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It Lead (Seconded)Northamptonshire Police Aug 2016 - Apr 2017East MidlandsAppointed IT Lead on a short-term basis to deliver a more consistent approach to IT planning, support, to identify key areas of technology collaboration and the delivery of change projects amid the forming of a partnership between the Leicestershire, Northamptonshire & Nottinghamshire Police Forces.• Liaised with finance leads in the successful bid for UK Government Police Transformation Fund (PTF) monies for the delivery of 11 Tri-Force work streams under the Change Programme (c. £6M)• Built a comprehensive and approved business case for the strategic and tactical use of PTF at a collaborative IT level• Defined a consistent approach to information risk management processes for work streams by facilitating workshops with Tri-Force Information Security professionals• Moved work streams from high-level to low-level design, as well as onto procurement and resourcing phases• Dealt with arising issues in a prompt manner; ensuring all processes and strategies remained on track
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Lead Information Technology Specialist (Seconded)Northamptonshire Police Aug 2015 - Jul 2016East MidlandsI was selected as IT Lead Specialist for the Tri-Force Collaboration, working with senior police leaders to build an effective business case supporting a single operational police model for Northamptonshire, Leicestershire and Nottinghamshire Police forces.
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Psn Project Manager (Seconded)Northamptonshire Police Jul 2014 - Jul 2015East MidlandsProject Manager for the delivery of the new Public Sector Network (PSN) services into 5 Police Forces.Standardised and coordinated contracts, hardware installations and supporting infrastructure.
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Network & Communications ManagerNorthamptonshire Police Jan 2012 - Jun 2014Northampton, England, United KingdomBased in Northamptonshire, I managed and delivered high-priority and high-impact voice and data projects to the entire Northamptonshire Police Force and wider East Midlands Police region.• Led the replacement of legacy comms systems to IP based solutions; leading to a 34% saving on comms systems revenue spends• Mainstreamed support processes for communication services across the wider IT department• Redesigned Police communications set up at the famous Silverstone F1 & Silverstone Moto GP events to heighten operational efficiency and simplicity for all attending law enforcement bodies• Drove the professional development of the Network & Communications team by defining working standards and team performance measures; executing the provision of support and training when required• Ensured all work met internal and external regulations through consistent compliance checking• Planned and maintained project resources; delegating tasks and personnel as necessary
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Network ManagerNorthamptonshire Police Oct 2008 - Dec 2011Northampton, England, United Kingdom
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Network AdministratorNorthamptonshire Police May 2004 - Sep 2008Northampton, England, United Kingdom
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Network AnalystGetronics Uk Jul 1999 - May 2004Milton Keynes, United KingdomRemote diagnostics, 3rd party escalation, pan-european logistics.Some low level project work predominantly based around network infrastructure installations on customer premises and providing service management reports to departmental leads.
Dan Cooper Skills
Dan Cooper Education Details
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Nene CollegeFine Art And Graphic Design -
Kingsbrook School, Deanshanger
Frequently Asked Questions about Dan Cooper
What company does Dan Cooper work for?
Dan Cooper works for Northamptonshire Police
What is Dan Cooper's role at the current company?
Dan Cooper's current role is Head of Technical Support at Northamptonshire Police & Northamptonshire Fire & Rescue Services.
What is Dan Cooper's email address?
Dan Cooper's email address is da****@****lice.uk
What schools did Dan Cooper attend?
Dan Cooper attended Nene College, Kingsbrook School, Deanshanger.
What are some of Dan Cooper's interests?
Dan Cooper has interest in Rugby Union, Playing Lego And Scalextric With My Son, Cricket, Drawing And Painting, Reading Anything.
What skills is Dan Cooper known for?
Dan Cooper has skills like Telecommunications, Wan, Voip, Networking, Itil, Network Security, Switches, Service Delivery, Prince2, Project Management, Cisco Vpn, Itil Certified.
Who are Dan Cooper's colleagues?
Dan Cooper's colleagues are Nathan Cox, Sue Lissimore, Helen Cook, Liga Grausa, Louise Healy, Gemma Lyon, Liz Ralph.
Not the Dan Cooper you were looking for?
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Dan Cooper
International Senior Hr Business Partner Cms (All Views Expressed Are My Own). Film Maker. Author Of Childrens Books.Greater London3cms-cmck.com, hotmail.co.uk, cms-cmno.com -
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Dan Cooper
Talent Acquisition Leadership | Diversity & Inclusion | Search & Rescue | Data & Analytics | Technology & Automation | Candidate Experience | Hyperscale | People FirstUnited Kingdom
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