I am an outgoing and enthusiastic individual with over 10 years’ experience in the financial and retail sectors. Well organised, punctual and have developed high levels of customer service with a proven track record for working accurately. Adaptable with the ability work well under pressure, regularly taking on additional project work, cross training and training others within the team. I thrive working as part of a team but also work well independently. Currently I am looking to utilise my skills in a new role/new sectors with progression opportunities. -Accuracy – Detailed in my work with a consistent track record of accuracy, working within company/industry standards and consistent results in work based reviews.-Organisation – Proficient in prioritisation of tasks balancing out my workload, Ability to manage teams expectations and delegation of work where required.-Customer Service – Experienced in dealing with customers in various industries and under varying circumstances, this can be face to face, via telephone or email. Consistently ensuring high levels of service are provided. Strong telephone and computing skills – experienced in dealing with calls to and from customers, ability to use various Microsoft Office systems. -Developing Others – Confident in training and developing new starts and others within the team. Proactive in analysing my strengths and areas for improvement to drive results and develop within my roles.