Daniel Smith, Mba Email & Phone Number

Boone, North Carolina, United States

As the Analytics and Reporting Business Unit Manager at ECRS, I'm at the helm of driving product ownership for Cognition, fostering robust collaboration across departments, and streamlining consulting and custom report development. I am responsible for guiding the Cognition product roadmap, from managing and grooming the product backlog, to analyzing customer feedback to ensure the product delivers maximum value. I serve as the primary bridge between various stakeholders and the development team, making real-time, informed decisions that align with dynamic business priorities. In addition, I oversee a team of Experts, focusing on enhancing customer service, ensuring successful deployments of our products and services, and leveraging accounting data to devise strategic initiatives for improved product profitability.

Boone, North Carolina, United States

As a Business Development Representative, my responsibility was to drive additional product sales within the existing customer base through targeted marketing campaigns, prospecting for sales opportunities, and handling proactive sales transactions. I worked collaboratively with team members and other departments to accomplish revenue-driving tasks and meet assigned sales quotas. I analyzed the customer base for sales opportunities and accurately processed orders per specified guidelines and policies. Additionally, I developed a high-level mastery of the ECRS product offerings, built excellent rapport with customers, attended annual conferences and trade shows, and conducted site visits alongside account managers as needed. I thrived as a team player in a fast-paced, high-energy, technology environment and possessed a high level of salesmanship and business professionalism.

Boone, North Carolina, United States

As a Customer Care Specialist, I was responsible for engaging with existing customers, promoting ECRS' product offerings, and processing orders to meet sales quotas and team goals. I consulted with customers to evaluate their needs and offered customized solutions while building excellent rapport and confidence. In order to succeed in that fast-paced environment, I developed a high-level mastery of ECRS product offerings and configurations, and consistently exceeded individual quotas, team sales goals, and all assigned performance metrics. Furthermore, I participated in professional development courses as needed to stay up-to-date on industry trends and best practices.

North Carolina, United States

As a consultant for two startup biotechnology companies in North Carolina, I provided comprehensive services including IFEM, EFEM, CPM, SWOT, and QSPM analyses. Additionally, I completed a market analysis of a novel drug, with a 10-year projection that included historical data and supported assumptions. Furthermore, I developed a technique to analyze the competitive landscape of a biotech startup’s product and assisted in the application of loans and federal grants totaling $5,475,000.

Boone, North Carolina, United States

As an Advertising Sales Account Executive, I developed a budget optimization tool to improve the efficiency of client meetings, utilizing the Simplex LP algorithm on Excel. I worked with my peers to achieve a sales goal of $40,000 and strategically assessed and met the needs of 35 clients during the academic year.

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Cross Country and Track and Field Athlete Student-Athlete Advisory Committee Supply Chain Club International.

Biology, Cell/Cellular And Molecular Biology

Activities and Societies: Cross Country and Track and Field athlete, Conducted and presented research on protemic analysis methods

Education record

Activities and Societies: Founded SWATT (Save Watts), an organization founded on the principles of energy conservation and dedicated.