Daniel Fields

Daniel Fields Email and Phone Number

Devoted to Helping People Learn and Grow @ Applied Medical
rancho santa margarita, california, united states
Daniel Fields's Location
Orange, California, United States, United States
Daniel Fields's Contact Details

Daniel Fields personal email

n/a
About Daniel Fields

Experienced Instructor with a demonstrated history of working in the entertainment industry. Skilled in Management, Organizational Development, eLearning, and Public Speaking. Strong operations professional with a Graduate Certificate focused in E-Learning Design and Technology from Wilmington University.

Daniel Fields's Current Company Details
Applied Medical

Applied Medical

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Devoted to Helping People Learn and Grow
rancho santa margarita, california, united states
Website:
appliedmedical.com
Employees:
2484
Daniel Fields Work Experience Details
  • Applied Medical
    Learning Facilitator L
    Applied Medical Aug 2023 - Present
    Rancho Santa Margarita, California, United States
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  • Applied Medical
    Associate Learning Facilitator
    Applied Medical Nov 2021 - Aug 2023
    Rancho Santa Margarita, California, United States
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  • Wincome Hospitality
    Reservations Coordinator
    Wincome Hospitality May 2019 - Aug 2022
    Anaheim
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  • Wincome Hospitality
    Reservation Agent
    Wincome Hospitality May 2017 - May 2019
    The Anaheim Hotel
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  • Wincome Hospitality
    Night Auditor
    Wincome Hospitality Oct 2016 - Dec 2017
    The Anabella Hotel
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  • The Walt Disney Company
    Guest Services Assistant Lead
    The Walt Disney Company Nov 2016 - Nov 2021
    Disney'S Grand Californian Hotel And Spa
    -Ensured new hires were properly trained by identifying future needs through key metrics, managing training compliance, and reporting to management. -Motivated and influenced staff to perform at peak efficiency and maintain company quality standards through interpersonal and persuasive skills to resolve challenging situations. -Mentored employees to ensure mutual professional development through job-shadowing. -Achieved the prestigious Forbes Recommended hotel rating through measurable business objectives and results by developing performance improvement materials. -Managed the work of 40-50 team members within the guest services department which includes the front desk, concierge, and phone center. -Lead daily team meetings to provide an overview of department goals, areas for improvement, and any changes in company policy.
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  • The Walt Disney Company
    Guest Service Assistant Trainer
    The Walt Disney Company Jun 2014 - Nov 2021
    Disney'S Grand Californian Hotel And Spa
    - Instructed newly hired cast members on phone procedures and daily computer procedures using the OPERA property management system- Set standards based off the Disney Model of guest service experience- Properly trained new employees appropriate ways handle guest complaints and other difficult situations
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  • The Walt Disney Company
    Operations Systems Integration- Opera Cloud Project Assistant Temporary Assignment
    The Walt Disney Company Jan 2018 - Nov 2018
    Hotels Of The Disneyland Resort
    - Developed and met deadlines for projects involving Operating Guides, Process Flows, Training Guides, and multimedia visual aids - Cross-functional collaboration with varying departments to track Opera Cloud processes and it's impact within lodging- Conducted training sessions on OPERA Cloud property management system to ensure each Cast Member is setup for success - Strong comprehensive knowledge of OPERA Cloud to identify and troubleshoot incidents
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  • The Walt Disney Company
    Guest Service Assistant
    The Walt Disney Company May 2013 - Jan 2018
    Disney'S Grand Californian Hotel And Spa
    - Checked guests into the hotel using the LMS system through verbal and face-to-face interactions- Reconciled guest receipts and coordinating VIP experiences- Up sold room upgrades and recommend all guests to top dining and entertainment options offered at the Disneyland Resort- Encouraged guests to fill out comment cards based off their experience for guest feedback - Acted as guest liaison for the hotel upon arrival
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  • The Walt Disney Company
    Experience Integration- Fastpass Specialist
    The Walt Disney Company Apr 2017 - Sep 2017
    - Established partnerships with various lines of business through effective communication and providing support to the operation - Facilitated training sessions centered around new capabilities that enhance the Guest and Cast experience - Developed sustainment plans for each line of business by providing comprehensive and concise updates - Lead others throughout the lifecycle of an initiative by applying advanced knowledge of technology, quality assurance, and analytical techniques to solve complex business problems
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  • The Walt Disney Company
    Disney Special Activities Events Coordinator- Candlelight Team
    The Walt Disney Company Oct 2014 - Dec 2014
    Anaheim, Ca
    - Managed guest lists and answered incoming calls and RSVP's via Rafiki System from approximately 250-500 invited guests and executives- Communicated via email or phone with other departments and guests regarding event information- Staffed all check-in locations for the duration of the event
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  • The Walt Disney Company
    Merchandise Lead
    The Walt Disney Company Nov 2009 - May 2013
    Anaheim, Ca
    - Oversaw up to five stores within the Disneyland Resort and managed anywhere from 15-20 cast members at any given time- Managed cast member breaks, cash handling, and any guest concerns- Encouraged exceptional guest service and creation of magical moments for each guest
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Daniel Fields Skills

Customer Service Public Speaking Time Management Microsoft Office Leadership Event Planning Social Networking Management Team Leadership Nonprofits Coordinating Events Os X Community Development Marketing Volunteer Recruiting Fundraising Powerpoint Event Management Youth Programs Microsoft Word Spanish Speaking Store Management Experience Working With Children Outlook Entertainment Reliability Store Operations Microsoft Excel Facebook Mac Os X Non Profit Leadership People Skills Social Media Events Coordination Employee Training Community Relations Organizational Development Coaching Ticket Specialist Opera Project Management Facilitation

Daniel Fields Education Details

Frequently Asked Questions about Daniel Fields

What company does Daniel Fields work for?

Daniel Fields works for Applied Medical

What is Daniel Fields's role at the current company?

Daniel Fields's current role is Devoted to Helping People Learn and Grow.

What is Daniel Fields's email address?

Daniel Fields's email address is df****@****ton.edu

What schools did Daniel Fields attend?

Daniel Fields attended California State University-Fullerton, University Of Leeds, Wilmington University, Wilmington University, Wilmington University.

What are some of Daniel Fields's interests?

Daniel Fields has interest in Social Services, Children, Economic Empowerment, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Health.

What skills is Daniel Fields known for?

Daniel Fields has skills like Customer Service, Public Speaking, Time Management, Microsoft Office, Leadership, Event Planning, Social Networking, Management, Team Leadership, Nonprofits, Coordinating Events, Os X.

Who are Daniel Fields's colleagues?

Daniel Fields's colleagues are Sudarath Tatiyapermpoon, Daniela Di Nunzio, Lorenzo Imperiali, Bennett Lloyd, Jos Van Wijngaarden, Mostafa Sidani, Jasmine Najm-Henry.

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