Anh Dang work email
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Anh Dang personal email
I am a detail-oriented and reliable individual, leveraging data and creativity to find solutions in the information technology space. With experience in Client Services Technical Support and IT Business Administration, I look forward to applying my skills at the intersection of Technology and Business Management.Growing up in a small town and moving to Austin to attend college as a first-generation immigrant, I have gained first-hand experience in overcoming adversity and adjusting to change. Furthermore, having experienced many different roles, from Server to Teaching Assistant for a Statistics course, I have honed my ability to connect with people from different backgrounds and communicate effectively in writing and in person. This unique combination of technical ability and empathy allows me to be flexible in considering business problems and problem-solving.
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Client Solutions AssociateFactsetAustin, Tx, Us -
Client Services Student AssociateThe University Of Texas System Jul 2023 - PresentAustin, Texas, United States• Provided technical support to 10+ UT System employees weekly, troubleshooting software and hardware issues to ensure smooth operation• Assisted clients with setup, configuration, and usage of company products and services daily• Responded to 20+ client inquiries via phone, email, and chat, delivering prompt and effective solutions per week• Documented and tracked client issues using Cherwell ticketing system, ensuring detailed record of communication and solutions• Participated in testing new software releases and updates, providing feedback on usability and performance -
It Business Administration InternTeacher Retirement System Of Texas Jun 2024 - Aug 2024Austin, Texas, United States• Spearhead the “IT Training Academy” project for employee advancement, collaborating with team leaders to customize trainings • Revitalize the “Study Hall” SharePoint page by testing 50+ site contents, researching technologies, consulting subject matter experts, and updating information to provide employees with references to technologies and organizational processes• Monitor requisition and contract data in PAVES to ensure timely approvals, proactively addressing delays with stakeholders on a daily basis• Update budget report weekly to compare projected and actual spending, ensuring compliance with legislative allowances -
Teaching Assistant: Data Science For Business Applications (Sta 235)Texas Mccombs School Of Business Jan 2023 - Dec 2023Austin, Texas, United States• Supported students across 6+ Statistics sections during weekly office hours & via email to clarify course material and answer questions• Grade weekly assignments and provided detailed feedback for 60+ students -
Bba Recruiting Operations Student Support SpecialistTexas Mccombs School Of Business Aug 2022 - May 2023Austin, Texas, United States• Oversaw room reservations, recruiter lounge, and front desk at the Ford Career Center to ensure positive experiences for recruiters and students• Supported recruiters at two to five information sessions weekly by checking in students, assisting with room setup, and resolving other potential issues• Assisted Recruiting Operations staff with data entry and attendance records on Recruit McCombs database
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Brand AssociateAthleta Jun 2023 - Aug 2023Austin, Texas, United States• Achieved sales targets through upselling and cross-merchandising opportunities • Assisted with inventory management, conducting regular stock checks, replenishing products, and ensuring product availability -
Data Team LeadFiesta Sep 2022 - May 2023Austin, Texas Metropolitan Area• Performed market research and competitive analysis to identify trends, customer preferences, and potential areas for growth for FIESTA (an Austin-based startup providing a platform for other tech startups)• Collaborated with team to design engaging posts and graphics to build brand identity and presence across multiple channels • Executed targeted marketing campaigns on Instagram, doubling follower count and increasing account engagement by 6,000% • Conducted biweekly analysis of social media performance to report key metrics and present detailed insights to client -
ServerTran'S Restaurant Dec 2020 - Jul 2021Palacios, Texas, United States• Waited and bussed 20+ tables and prepared 25+ to-go orders per shift while providing excellent customer service to ensure positive dining experiences at Tran's Restaurant (an Asian fusion restaurant and repeat Business of the Month recipient presented by the Palacios Chamber of Commerce)
Anh Dang Education Details
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Management Information Systems (Mis)
Frequently Asked Questions about Anh Dang
What company does Anh Dang work for?
Anh Dang works for Factset
What is Anh Dang's role at the current company?
Anh Dang's current role is Client Solutions Associate.
What is Anh Dang's email address?
Anh Dang's email address is ad****@****tem.edu
What schools did Anh Dang attend?
Anh Dang attended The University Of Texas At Austin.
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Anh Cavenaugh
Regional Sales Manager - Oem Global Accounts @ QualcommRaleigh-Durham-Chapel Hill Area2yahoo.com, intel.com
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