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Hang Dang Email & Phone Number

Customer Success Manager at Insider at Insider.
Location: Ho Chi Minh City, Vietnam, Viet Nam 4 work roles 6 schools
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Current company
Insider.
Role
Customer Success Manager at Insider
Location
Ho Chi Minh City, Vietnam, Viet Nam
Company size
713 employees

Who is Hang Dang? Overview

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Quick answer

Hang Dang is listed as Customer Success Manager at Insider at Insider., a with 713 employees, based in Ho Chi Minh City, Vietnam, Viet Nam. AeroLeads shows a matched LinkedIn profile for Hang Dang.

Hang Dang previously worked as Customer Success Manager at Insider. and CX Senior Associate at Samsung Electronics. Hang Dang holds Master Of Science - Ms, Business Administration And Management, Distinction from University Of Nottingham.

Company email context

Email format at Insider.

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Insider.

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Profile bio

About Hang Dang

A CX Specialist with sound experience in Data analytics & Partnership management. I am excited to implement customer experience strategy to transform traditional customer service operations & foster customer loyalty.

Listed skills include Leadership, Microsoft Office, Teamwork, Data Analysis, and 12 others.

Current workplace

Hang Dang's current company

Company context helps verify the profile and gives searchers a useful next step.

Insider.
Insider.
Customer Success Manager at Insider
new hope, pennsylvania, united states
Website
useinsider.com
Employees
713
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Company profile
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4 roles

Hang Dang work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current
Insider.

Ho Chi Minh City, Vietnam

Jun 2023 - Present

Cx Senior Associate

Samsung Electronics

Ho Chi Minh City, Vietnam

• Create strategies for omni-channel to provide always-on services• Run digitalization projects: Cloud Contact Center, Visual Automatic Response System, Web survey• In charge of CSAT/ NPS surveys and competitor analysis• Increase Customer Lifetime Value (LTV) with sales opportunities across service channels• Work with Regional and HQ to promote Samsung Accounts and Samsung Members app • Organize workshops and conferences for business partners to maintain close relationships and share best practices nationwide

May 2019 - Sep 2023

Business Intelligence/ Pmo

Shopee

Ho Chi Minh City, Vietnam

• Managed KPI of Shopee Paid Ads: User LTV, User Acquisition Cost, Monthly Revenue, and Churn rate• Analyzed ads top-up and spending behaviors, top keywords by category to push ads revenue during Big Sales Campaigns periods• Managed a team of 4 to optimize ads campaigns for brands and key accounts (P&G, Unilever, Coca Cola, etc) • Worked closely with Business Development team to create ads package for sellers and partnership program • Run cross-functional projects with Cross-border and Operations teams to automate manual tasks and save BPO costs

Sep 2018 - May 2019
Team & coworkers

Colleagues at Insider.

Other employees you can reach at useinsider.com. View company contacts for 713 employees →

OA Oguzhan Arnak Oguzhan Arnak Colleague at Insider.Stockholm, Stockholm County, Sweden View → NV Nikita Vishnyakov Nikita Vishnyakov Colleague at Insider.Kyiv, Kyiv City, Ukraine View → FB Fábio Baiamonte Fábio Baiamonte Colleague at Insider.São Paulo, Brazil View → AA Atilla Arda Aksöz Atilla Arda Aksöz Colleague at Insider.Türkiye, Turkey View → BA Batuhan Arslan Batuhan Arslan Colleague at Insider.Karşıyaka, İzmir, Türkiye, Turkey View → SO Suad Ozgun Suad Ozgun Colleague at Insider.New York, United States View → BB Berkay Batmanoglu Berkay Batmanoglu Colleague at Insider.Istanbul, Türkiye, Turkey View → YC Yigit Cetin Yigit Cetin Colleague at Insider.Istanbul, Türkiye, Turkey View → SN Salih Nargül Salih Nargül Colleague at Insider.Maltepe, Istanbul, Türkiye, Turkey View → AB Abeera Baig Abeera Baig Colleague at Insider.Dubai, United Arab Emirates View →
6 education records

Hang Dang education

Bachelor’S Degree, International Economics, High Distinction

Foreign Trade University

Activities and Societies: Vice President of Student Union

International Summer Program - Intercultural Management And Marketing, Marketing/Marketing Management, General

Bi Norwegian Business School

BI's International Summer Program (ISP) gave me a precious opportunity to extensive exposure to Norwegian industries through the speech.

International And Intercultural Communication

Idrac Business School

IDRAC Summer School in Lyon, France offered me not only an international environment of study but also effective learning skills . Access.

Korean Culture

Chung-Ang University

The CAU International Summer Program brought me a thorough understanding of Korean culture, which opens my perceptions significantly..

FAQ

Frequently asked questions about Hang Dang

Quick answers generated from the profile data available on this page.

What company does Hang Dang work for?

Hang Dang works for Insider..

What is Hang Dang's role at Insider.?

Hang Dang is listed as Customer Success Manager at Insider at Insider..

Where is Hang Dang based?

Hang Dang is based in Ho Chi Minh City, Vietnam, Viet Nam while working with Insider..

What companies has Hang Dang worked for?

Hang Dang has worked for Insider., Samsung Electronics, Shopee, and Djanogly City Academy Nottingham.

Who are Hang Dang's colleagues at Insider.?

Hang Dang's colleagues at Insider. include Oguzhan Arnak, Nikita Vishnyakov, Fábio Baiamonte, Atilla Arda Aksöz, and Batuhan Arslan.

How can I contact Hang Dang?

You can use AeroLeads to view verified contact signals for Hang Dang at Insider., including work email, phone, and LinkedIn data when available.

What schools did Hang Dang attend?

Hang Dang holds Master Of Science - Ms, Business Administration And Management, Distinction from University Of Nottingham.

What skills is Hang Dang known for?

Hang Dang is listed with skills including Leadership, Microsoft Office, Teamwork, Data Analysis, Event Photography, Microsoft Word, Internal Communications, and Microsoft Excel.

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