Daniela Álvarez

Daniela Álvarez Email and Phone Number

Latam Lead - TTEC Familia (Employee Resource Group) @ TTEC
Guadalajara, Jal., MX
Daniela Álvarez's Location
Guadalajara, Jalisco, Mexico, Mexico
About Daniela Álvarez

Hey! I'm Daniela Álvarez, a passionate and creative Communications Expert with over 8 years of experience in Organizational Communications, Employee Experience and Personal Branding. In my current role as an Employee Engagement Sr. Analyst, I have been responsible for the ideation, planning, and execution of global engagement activities. These activities celebrate milestones, important dates, holidays, awards, and recognitions, as well as the achievements of our global team. I also provide ongoing support to Employee Resource Groups (ERGs) by partnering with ERG teams and stakeholders to plan, execute, and communicate their events and initiatives effectively.I hold a Master's degree in Design, Visual Identity, and Brand Construction, and I'm dedicated to helping millennial professionals build powerful personal brands that drive career success and industry recognition.What I Do:🚀 Employee Engagement: I design out-of-the-box experiences that boost employee engagement, satisfaction, and productivity.✨ Personal Branding: I help professionals develop distinctive personal brands that highlight their expertise and position them as industry leaders.🌟 Organizational Communications: I craft effective communication strategies that drive business success and foster a positive organizational culture.

Daniela Álvarez's Current Company Details
TTEC

Ttec

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Latam Lead - TTEC Familia (Employee Resource Group)
Guadalajara, Jal., MX
Website:
teletech.com
Employees:
7
Daniela Álvarez Work Experience Details
  • Ttec
    Latam Lead - Ttec Familia (Employee Resource Group)
    Ttec
    Guadalajara, Jal., Mx
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  • Ttec
    Latam Lead - Ttec Familia (Employee Resource Group)
    Ttec Mar 2024 - Present
    Guadalajara, Mexico Metropolitan Area
    TTEC Familia is the ERG dedicated to Latino and Hispanic employees at TTEC.Joining TTEC Familia means more that just sharing my culture. It's about being part of an environment that not only values and celebrates diversity, but also recognizes the power in our roots, building a space where we grow and strengthen together.
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  • Ttec
    Employee Engagement Senior Analyst
    Ttec Apr 2023 - Present
    Responsible for the ideation, planning, and execution of global engagement activities in collaboration with the engagement team. These activities celebrate milestones, important dates, holidays, awards, and recognitions, as well as the achievements of the global team.Provide ongoing support to Employee Resource Groups (ERGs) by partnering with ERG teams and stakeholders to plan, execute, and communicate their events and initiatives effectively.Core team member in the TTEC Stars program, a recognition initiative for employees in Mexico, Colombia, the Philippines, and Canada. Responsibilities include creating ongoing reports on platform usability and engagement, and collaborating with onsite teams to drive awareness and participation through effective communication strategies.
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  • Volteo Digital - Servicenow Elite Partner
    Brand And Communications Consultant
    Volteo Digital - Servicenow Elite Partner Aug 2023 - Present
    Guadalajara, Mexico Metropolitan Area
    As a Brand and Communications Consultant, I play a pivotal role in enhancing and maintaining the brand identity and communication strategies across various platforms and for diverse teams within the organization. My responsibilities encompass a broad range of activities aimed at ensuring brand consistency, effective communication, and engaging content creation for internal and external stakeholders.
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  • Volteo Digital
    Marketing Program Manager
    Volteo Digital Apr 2022 - Apr 2023
    • Develop and execute strategic marketing plans, including virtual and field events, inbound marketing campaigns, webinars, and other marketing communications initiatives to drive brand awareness, generate leads, and increase revenue. • Led the development and execution of content creation and creative assets for various applications, including marketing and sales collateral, social media channels, website, public relations, internal communications, and community engagement.• Worked closely with sales and customer success teams to develop and implement targeted account-based marketing campaigns.• Manage and monitor marketing budgets, timelines, and project deliverables to ensure on-time, on-budget, and high-quality execution.• Analyze and report on the performance of marketing programs, campaigns, and initiatives to measure success and identify areas for improvement.
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  • Volteo Digital
    Sr. Marketing Communications Specialist
    Volteo Digital Mar 2021 - Jul 2022
    • Identify internal communication needs through the creation of content, execution of strategies, and development of communication campaigns to identify issues and propose possible solutions• Develop and implement employee engagement activities and events, such as town hall meetings, team building activities, and recognition programs• Ensure that all communication within the company complies with internal protocols, including culture, values, and strategies• Plan, monitor, execute and promote global brand marketing communications initiatives such as virtual and field events, inbound marketing campaigns, webinars.• Management and execution of integrated marketing campaigns, including content creation, email marketing, webinars, and social media.
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  • Volteo
    Brand & Communications Expert
    Volteo Apr 2018 - Mar 2021
    Guadalajara Y Alrededores, México
    Resourceful member of the communications department that meets and understands the needs of internal stakeholders to provide a full cycle of communications services (Presentations, graphic designs, events, briefs and marketing materials). Update and create current marketing materials (i.e. business cards, company overview, etc.). Assist the communications team on managing the website and social media platforms as well as PR activities such as events and campaigns. Create new marketing materials as needed (i.e. annual report, posters, presentations. Photography/Video/Motion Graphics projects.Propose new projects based on personal interest and expertise.
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  • Soluciones Kenko
    Marketing Communication Manager
    Soluciones Kenko Jan 2018 - Apr 2018
    Guadalajara Y Alrededores, México
    • Conducted market research and analyzed data to identify trends, opportunities, and challenges in the market.• Assisted in the creation of email campaigns, social media posts, and other marketing materials to promote products and services.• Managed the development and execution of a successful crowdfunding campaign(MailChimp); Design of Crowdfounding Campaign; Content programming.
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  • Universidad Del Valle De México
    Bonding Advisor
    Universidad Del Valle De México Jul 2017 - Jan 2018
    Guadalajara Y Alrededores, México
    Promotion of the institution in private and public organizations, customer prospecting, first contact with companies, database audit, customer support, contact with college aspirants, CRM managment (SalesForce), customer portfolio management; Mass mailing for sending institutional event invitations.
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  • Denim Hidalgo
    Human Resources Manager
    Denim Hidalgo Jul 2016 - Mar 2017
    Hidalgo
    • Design and coordinate internal communication campaigns and corporate events to promote employee engagement and enhance company culture.• Coordinate the recruitment and selection processes, including job postings, screening resumes, conducting interviews, and making hiring decisions.• Develop corporate policies related to remuneration, evaluation, and promotion to ensure compliance with legal and ethical standards.
  • Grupo Cortefiel
    Sales Advisor
    Grupo Cortefiel Jan 2016 - Jul 2016
    Hidalgo
    - Advice and Customer Service. - Resupply of product in sales floor. - Inventories. - Receipt of product and placement in store. -Change of shop windows.
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  • Prepa Uno
    Cultural Extension Assistant
    Prepa Uno Jul 2015 - Dec 2015
    Hidalgo
    -Planning, organization, logistics and development of cultural events. - Promotion of culture and the arts in press, radio, television, social networks and institutional media. - To assist in the coordination and monitoring of representative groups of the school. - Promote sports activities and facilitate their development. - Preparation of activity reports for delivery to the Principal -Plan cultural and sports activities inside the institution. - Document Control.
  • Uaeh / Semarnat
    Content Designer
    Uaeh / Semarnat Jun 2015 - Dec 2015
    Hidalgo
    Participation in the research project of Universidad Autónoma del Estado de Hidalgo in conjunction with SEMARNAT Hidalgo for the creation of the communicative supports of the project. Such as: a plan of recreational activities of sensitization to facilitate the learning in the different educative levels; Creation of a communication manual for the correct dissemination of information; Design of a newspaper specialized in environmental news from the state. The invitation to this project was for the performance shown during my professional studies.
  • Tv Azteca Hidalgo
    Content Writer
    Tv Azteca Hidalgo Feb 2015 - May 2015
    Hidalgo
    - Creation of content for morning program. - Writing notes. - Support in controls during transmission. - Creation of week schedule of morning program. - Support in the creation of journalistic notes.
  • Centro Cultural Bicentenario
    Content Designer
    Centro Cultural Bicentenario Feb 2015 - May 2015
    Hidalgo
    - Creation of the Strategic Plan of Communication - Design of internal and external campaign - Design of communicative supports. - Website design. - Community Manager

Daniela Álvarez Education Details

Frequently Asked Questions about Daniela Álvarez

What company does Daniela Álvarez work for?

Daniela Álvarez works for Ttec

What is Daniela Álvarez's role at the current company?

Daniela Álvarez's current role is Latam Lead - TTEC Familia (Employee Resource Group).

What schools did Daniela Álvarez attend?

Daniela Álvarez attended Universidad Anáhuac Mayab, Universitat Oberta De Catalunya, Universidad Autónoma Del Estado De Hidalgo.

Who are Daniela Álvarez's colleagues?

Daniela Álvarez's colleagues are Neil Nodado, Neil Patrick Dymaquita, Merry Christ Maceda, Lorna Reyes, Kevin Carl King, Marife Ong, Ellaine Lovely Joy Nasareno.

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