Danial Fields Email & Phone Number

Springfield, Or, Us

United States

I spearheaded Jitterbit's Management Information Systems (MIS) department, driving strategic initiatives to optimize internal operations and ensure smooth data flow across the organization. I fostered a data-driven culture and empowered informed decision-making by leveraging my expertise in enterprise systems, data governance, and process improvement.Led a team of MIS professionals, providing guidance, mentorship, and fostering a collaborative work environment.Oversaw the selection, implementation, and maintenance of critical enterprise systems (ERP, CRM, HRIS, etc.), ensuring alignment with business objectives.Established and enforced data governance policies and procedures to maintain data integrity, security, and compliance with industry regulations.Defined and implemented key performance indicators (KPIs) for MIS functions, tracking system performance and identifying areas for improvement.Streamlined internal processes through automation and integration solutions, enhancing operational efficiency and productivity.Partnered with cross-functional teams (e.g., Finance, Sales, Marketing) to understand their data needs and deliver customized reporting solutions.Managed IT budgets effectively, allocating resources strategically to support ongoing and future MIS initiatives.

United States

I thrived as an Integration Engineer at Jitterbit, where I played a key role in streamlining data exchange between various enterprise applications. My expertise in Jitterbit's Data Cloud platform allowed me to design, develop, test, and deploy robust integrations for clients across diverse industries.Collaborated with cross-functional teams (sales, product, customer success) to understand client requirements and translate them into actionable technical solutions.Leveraged Jitterbit's pre-built connectors and scripting capabilities to build seamless integrations between disparate systems (e.g., Salesforce, NetSuite, SAP, Workday).Implemented best practices for data mapping, transformation, and error handling to ensure data integrity and successful integration execution.Conducted thorough testing throughout the integration lifecycle to identify and resolve potential issues before deployment.Documented integration processes for internal knowledge sharing and future reference.Provided ongoing support to clients, troubleshooting integration errors and optimizing performance.

Springfield, Oregon

• Utilize Salesforce to manage Enterprise level customer cases ensuring daily email and phone communications SLAs between the customer are met to analyze and formulate resolutions.• Contribution to knowledge base article creation and modification of existing articles using Oracle Knowledge to provide customers with current and accurate solutions found in the publicly accessible support center.• Live technical support by phone and up to four chats simultaneously to diagnose, troubleshoot and resolve server, API & SSL/TLS based issues for six different business channels.• Recognized by management for support-driven work ethic by consistently receiving positive customer feedback that supports the teams overall monthly CSAT scores.• Use of VMWare to replicate server environments for creating support documentation and testing.• Recipient of multiple Stellar Service Awards based on monthly results for individual customer satisfaction.• Team Training and leadership/mentor.

Tutor most of the programming languages along with Database: access, and pl/sql

Roseburg Or

basic back up of servers, and transfer of data from CD to the server for back up.

Greater San Diego Area

Was In charge of running the telephone shop, along with being the training NCO, was also cross trained in Computer networking with in the shop.

Computer Science

studied computer programming and informatics, and database analyst.

Computer Science

Studied system administrator, and network security.

Education record