Daniel Ackerman Email & Phone Number

Troy, Michigan, United States

Detroit Metro Area

Bandleader / booking manager Leading four ensembles over 400 performances and countingWorking with clients to provide live sound and supporting acts to suit their needsManaging social media accounts and digital content designRecording engineering and video production

Ann Arbor, Michigan

Research and analysis of housing market data in Washtenaw CountyFocus on social justiceAnalysis of local literaturePublishing in print magazine with an audience of 66k in Ann Arbor metro areaInterviews with local activists, city council members, and prominent local figures

Ann Arbor, Michigan

Process Specialist: warehouse and call center intermediary, solving out-of-process customer requestsCommunicating with purchasing departments and other Zingerman’s businesses to facilitate product acquisition and food-safe shippingSelling great food and assisting with sales concerns via telephone and emailWebsite troubleshooting, shipping issues, and food quality concernsTraining temporary and full-time staff in systems success and customer serviceImplementing continuous improvement and Lean manufacturing techniques in an office setting.Tracking and forecasting Net Operating Profits and survey data, reporting data to staff on a weekly basis.Expanding food knowledge and educating customers in traditional origins and recipes.

Commerce Twp. Mi

Oversees day-to-day operations at including:--employee schedules and task management--sales and customer service--Landscaping, grounds keeping, property maintenance