Daniel Blunt Email & Phone Number

San Diego, California, United States (Wfh)

San Diego, California, United States

Began a permanent role working as an HSS with the Quality and Eligibility Support Department (QESD) examining cases, identifying overages, and researching deceptive data. Previously worked in a temporary role for the County from 3/22/2021 through 7/29/201 on the Emergency Rental Assistance Program (ERAP) team interfacing with property owners while performing research for Complex Case Assessment Team (CCAT) evaluating financial claims.

San Diego, California, United States

• Direct 8-10 Field Supervisors, 150+ Enumerators, and 15 Office Supervisors and Clerk staff members prioritizing deliverables, managing concurrent projects all while operating with a project timeline decreased by 37%• Analyze and report group metrics, lead employee training, strategize project implementations, and monitor project status• Assure quality metrics are met by direct observation• Determine critical path goals, formulate project plans, communicate staff’s direction, track results, and report results to senior management• Designed and implemented a two-day NRFU selection strategy when selections were more than 50% behind schedule. My action plan placed El Cajon ACO above forecasted parameters at 100% within 24 hours• Advanced user of specialized U.S. Census software applications including Enterprise Census and Survey Enabling Operations Control System (ECase OCS), Production Control System (PCS), Mobile Block Location Quarters (MOJO BLQ), and Decennial Applicant Personnel and Payroll System (DAPPS)• Appointed to temporary position to last less than one year (actual employment dates 11/20/2019 to 11/06/2020).

San Diego, California, United States

• Proactively communicated project and plan updates to all key internal and external stakeholders• Managed day-to-day client relationships for ESOPs and defined contribution plans with company stock• Resolved client service inquiries and proactively proposed system-based solutions enhancing client relationships• Proven experience managing people in a fast paced and challenging environment• Trained team on payroll processing procedures for 401(k) and ESOP contributions• Full Defined Contribution retirement plan legal compliance including Discrimination testing, Form 5500 preparation, Trust reconciliation, and Audit support assuring compliance with IRS, DOL, and ERISA rules and regulations

San Diego, California, United States

• Managed Global Stock Ownership group (GSOP) Defined Contribution team of IT professionals that provided custom-designed web application development and DevOps support• Developed, managed, and tracked Service-Level Agreement (SLA) standards• Developed project workflow and client communication strategies that maximized efficiency, improved client experience, and reduced costs• Business development including Request For Proposals (RFP), presentations, and enrollment meetings• Lead custom software implementations, project management, and developed client relationships• Directed client service team on payroll processing procedures for GSOP contributions• Trained clients on best practices, tips, and new web featuresConduent HR Services is a separately owned business process outsourcing company that was created from a Xerox spin-off in January 2017.

San Diego, California, United States

• Managed Global Stock Ownership group (GSOP) Defined Contribution team of IT professionals that provided custom-designed web application development and DevOps support• Developed project workflow and client communication strategies that maximized efficiency, improved client experience, and reduced costs• Business development including Request For Proposals (RFP), presentations, and enrollment meetings• Lead custom software implementations, project management, and developed client relationships• Directed client service team on payroll processing procedures for GSOP contributions• Trained clients on best practices, tips, and new web featuresXerox HR Services created separate company Conduent HR Services effective January 2017.

San Diego, California, United States

• Managed Global Stock Ownership group (GSOP) Defined Contribution team of IT professionals that provided custom-designed web application development and DevOps support• Developed project workflow and client communication strategies that maximized efficiency, improved client experience, and reduced costs• Business development including Request For Proposals (RFP), presentations, and enrollment meetings• Lead custom software implementations, project management, and developed client relationships• Directed client service team on payroll processing procedures for GSOP contributions• Trained clients on best practices, tips, and new web featuresXerox HR Services merged Buck Consultants back into the parent Xerox Company effective January 2015.

San Diego, California, United States

• Responsible for management/oversight of web development team tasked with new development• Created master project plans defining project scope, goals, deliverables, and tasks holding project team members accountable across multiple disciplines ensuring the full project scope was delivered and project milestones were met• Managed project development team leading project analysis, design, programming, and regressing testing including User Acceptance Testing (UAT), Client Acceptance Testing (CAT), and Post-Production Verification (PPV) • Created project timeline including buy-in from all stakeholders, lead both internal and external project meetings, status calls, and coordinated project activities while managing stakeholder expectations• Managed multiple concurrent projects completing tasks on time within a fast-paced environment• Provided outstanding verbal and written communications articulating technical concepts to non-technical individuals with the ability to effectively delineate project goals• Managed all change requests following universally accepted project management tracking processes• Directed activities of up to twenty-five resources dependent upon project scopeTransferred internally from Xerox HR Services to Buck Consultants in November 2012.

San Diego, California, United States

• Responsible for management/oversight of web development team tasked with new development• Created master project plans defining project scope, goals, deliverables, and tasks holding project team members accountable across multiple disciplines ensuring the full project scope was delivered and project milestones were met• Managed project development team leading project analysis, design, programming, and regressing testing including User Acceptance Testing (UAT), Client Acceptance Testing (CAT), and Post-Production Verification (PPV) • Created project timeline including buy-in from all stakeholders, lead both internal and external project meetings, status calls, and coordinated project activities while managing stakeholder expectations• Managed multiple concurrent projects completing tasks on time within a fast-paced environment• Provided outstanding verbal and written communications articulating technical concepts to non-technical individuals with the ability to effectively delineate project goals• Managed all change requests following universally accepted project management tracking processes• Directed activities of up to twenty-five resources dependent upon project scopeXerox acquired ACS in February 2010 and branded our division Xerox HR Services division.

San Diego, California, United States

• Plan manager for 401(a), 401(k), 457, ESOP, and 401KSOP qualified plans• Plan manager for Defined Benefit Cash Balance Plan• Managed day-to-day client relationships responding to client and participant inquiries • Monitor plan provisions assuring compliance with plan document as well as applicable governmental rules and regulations• Compliance reporting, Form 5500 preparation, Discrimination testing, Audit support, daily reconciliation between Plan Accounting and Trust Assets• Inbound and outbound payroll data file analysis including customized programming• Registered Representative holding Series 6 and Series 63 licenses• Life and Disability LicenseACS acquired Mellon HR Solutions in August 2005.