Territory Manager, Sales And Customer Success
Current- Leadership & Process Innovation: Led the overhaul of the sales and customer success processes at the largest high-end Pilates studio in San Diego, managing operations across 8 boutique locations with fewer than 50.
- CRM Optimization & Time Efficiency: Built and implemented a CRM pipeline using Monday.com and AI automation tools, which streamlined operations, reduced manual work, and saved over 30 hours of administrative time per.
- Revenue Growth & Sales Leadership: Developed new KPI-driven strategies targeting both corporate and residential accounts, piloting bespoke marketing campaigns that resulted in a 24% revenue increase ($400K) and an 18%.
- Customer Retention & CLV: Increased the Customer Lifetime Value (CLV) by 22% through the expansion of class offerings, enhanced scheduling, and community engagement initiatives. By targeting local businesses and.
- Leadership in Networking & Event Promotion: Spearheaded local marketing efforts and formed strategic partnerships with high-end businesses, launching member-exclusive events and pop-up collaborations that enhanced.