Service Coordination Supervisor
Austin Travis County Integral Care (Atcic)
I performed several roles during my time at ATCIC: - Supervised and trained a team of Service Coordinators, employment trainers, and support staff.- Planning, budgeting and authorization of voucher funding for financial assistance to consumers.- Facilitated quality improvement initiatives, including the creation of a centralized CQI team and several process improvement teams.- Developed and administered needs assessment tools.- Facilitated the creation and implementation of comprehensive service plans for consumers with Developmental and other disabilities.- Coordinated access to resources for consumers, including residential, vocational, medical, behavioral, financial, social & family services.- Performed quality assurance audits on charts and at job sites. - Performed community living skills rehabilitation training, employment skills training, and case management services for consumers with mental health diagnoses.