Daniel John Email & Phone Number

Austin, Texas, United States

Austin, Texas

• I provide technical and legal consulting services to major tech companies and top law firms including advanced technical, patent, and infringement evidence analysis. I am also a contributing author on key litigation.
• Consulting with 12 companies (including Fortune 50) across 17 tech/legal projects within the IP lifecycle.
• Analyzing and delivering services across a broad range of technologies including WebRTC, iOS and Android OS and applications, 5G cellular communication, computer OS and security, cybersecurity, UES/UEM, Bluetooth.
• Analyzing large source code repositories in languages (C, C++, Java, JS, Erlang, Go, etc.) across the domains of mobile OS, set-top boxes, 5G cellular technology, Bluetooth, and P2P video conferencing.

Denton, Texas

• I identified and automated manual processes taxing a limited IT Department and automated workflows for previously manually performed tasks. This work included:
• Building automated new hire workflow solution starting from initial ticket creation to final user creation and credential delivery using Microsoft Flow and PowerShell scripts – resulting in time saving of up to 75%.
• Writing a custom JavaScript app solution using FreshDesk’s API to automate a redundant ticket classification step and reduce IT ticket classification time.
• Automating nightly server backups and regular server archives using PowerShell scripts (previously manual process) for maximum efficiency and stronger data integrity of sensitive healthcare data.
• Imaging and supplying company laptops and assets to field employees.

• Led weekly IT Change Advisory Board Meeting with Dir of IT Infrastructure and Sr. Dir of App Dev
• Proposed On-call Rotation System solution for IT Network team and set up demo with PagerDuty
• Updated and reviewed IT Security Policy to meet compliance standards for Customer sensitive data

• Led project management for IT Projects
• Developed new departmental process guidelines for inefficient Company IT processes
• Managed Company infrastructure and led repair process for damaged laptops
• Gained elementary understanding of networking by using switches and routers

• Created Business Requirements, Use Case, and Root Cause Analysis documents pertaining to company IT projects
• Researched data management solutions for company projects to store big data in an SAAS environment and contacted BPM and data management providers for quotes and solutions offered
• Engaged in meetings with leading data management and project scheduling solutions such as Appian (BPM) and Netsuite (Project Scheduling)
• Tested IT assets to ensure optimal conditions and contacted manufacturer to ensure resolution of device complaints
• Assisted in obtaining account information and circuit ID's of telecommunication lines across the country in an effort to centralize accounts after company merger

Electrical And Computer Engineering

High School