Daniel Chow Email & Phone Number

London Area, United Kingdom

Key Responsibilities:- Driving the luxury, designer & streetwear buying both digital and in-person - Quality control of all products from when they arrive to HQ to distribution to the stores- Product authentication to support the buying team across the entire product matrix in the company- Pricing of item to support the company buying team- Assisting in product storytelling to engage new audiences and drive attention - Product lifecycle efficiency to ensure items are quickly processed and delivered to stores- Trend analysis and creative input into the buying process - Delivering brand messaging, to provide staff training and customer retail services

London, England, United Kingdom

Responsibilities:• Developing and implementing pricing strategies that enhance profitability.• Working closely with other teams to closely track movements in costs.• Monitoring and reporting on pricing performance and competitiveness.• Analysing price change requests from the sales team by evaluating margin impact, potential incremental volume, and competitor price levels.• Tracking market trends and keeping up to date on prices set by competitors.• Provide the team with weekly pricing updates/ training, and a monthly authentication training session. • Staying updated with pricing best practices and market dynamics.

London, England, United Kingdom

Responsibilities: • Market research within luxury retail stores as well as secondhand market value of products. • To decide which items will be appropriate for the company to resell or not by going through training & practice from authentications, conditions and qualities.• Pricing new incoming luxury goods for resale and reporting to the senior luxury specialist.• Assist in White Gloves pick-up service, which involves visiting the consignor’s residence and explaining our selling process & going through different designer brands with clients.• To be the front face to potential new consignors where assisting in virtual appointments. Giving new consignors a better idea of the company and explaining the selling process.• Uploading new and preowned product pictures for research purposes.• Product attributes: research on product retail value, official name, colours, materials and model of the product.• Contact consignors for quotation and discuss the provided prices.• Solely dealing with consignors and their non-accepted stocks from new consignments return. • Relationship building with new & pre-existing consignors.

London, England, United Kingdom

Responsibilities:• Assessing a broad range of luxury products in the fashion space across every product category; describing, quality-checking and authenticating.• Inputting key information into an inventory management tool to produce listings.• Providing quality assurance on items before they get listed for sale.

London, England, United Kingdom

Responsibilities:-Team Leading-• Analyse the store’s performance, targets, trends, and KPIs and articulate this to all the key stakeholders, successfully influencing decisions.• Held development catch-ups with my team, motivating them to exceed store targets and develop themselves within our brand.• Team training needs on product knowledge and customer services, responsible for implementing training activities to combat these needs.• Plan and lead the agenda for daily briefings and listen to feedback from your team.• Delivering feedback and coaching my supervisor and sales assistants, along with giving recognition and praise.-Store performance and operations-• Responsible for security and management of store stock holding you made sure your team were trained on the security guidelines, to protect the business.• Review the visual appearance of the store according to the Designer Exchange guidelines.• Maintenance concerns, as well as health and safety concerns to your Store Manager, HR and the Maintenance departments. -Co-creation and customer service-• Create an exceptional customer experience for every client, through all communication channels. • Spend quality time on the sales floor observing and giving feedback to your team about customer experience, you made sure you were visible and could inspire.• Encouraged the team to feedback ideas on how to improve the customer experience and take action on this feedback.

London, England, United Kingdom

Responsibilities:• Ensure that processes and procedures are maintained and reviewed to ensure a streamlined, customer-focused approach.• Track record in retail management, commercially aware with experience/understanding of clienteling, networking and events.• Sales and customer-focused delivering excellent customer service to all.• An inspirational role model with a passion for designer items especially in preloved designer goods with certain knowledge and experience.Training & Development:• Guiding, motivating and developing the team, strategic and change orientated and consistently driving this.• VM training for the team and weekly new in-store refreshments. Great understanding of product in-store to maintain good sales performance.

London, England, United Kingdom

Responsibilities:• Following a weekly visual merchandising brief and applying this in your store. • Attract, engage, and motivate customers into making purchases by using the most advanced visualization techniques. • Ensure that mannequins, displays, and windows are alternated through the seasons and the events of the retail calendar. • Set up and monitor in-store promotions through the use of POS. • Analyze Oracle figures to assist you in product placement and floor moves. Training & Development:• Provide training and assist with team development on merchandising and display. • Ensure that weekly development takes place to fill future roles. • Communicate and provide feedback to Town Merchandiser on visual merchandising activity in store. General: • To work in a highly professional manner, leading by example at all times. • Conducting the workplace in a safe and responsible manner at all times.

London, United Kingdom

Reporting to the Head of UK Consignment, the role will focus on: VIP Stock Room Management • Check in all VIP collections• Review customer collections, work on the item selection according to Vestiaire Collective guidelines, ensure quality control and timely listing of items • Notify all clients their collection has been received safely • Book client collections and handle all client returns • Liaise with bookings between London and Tourcoing warehouse • Maintain VIP tracking tool with relevant information and keep it up date • Maintain the standards and organization of the VIP stock room • Boxing, packing and shipping of customer collections and returns Additional • Administrative tasks such as assisting with purchase orders, invoicing, travel booking, internal reports and filing • Perform ad hoc duties to support the UK office

London, United Kingdom

- To meet and greet all clients and act as a brand ambassador representing Paul Smith Ltd.- To keep clients up to date with any Paul Smith activity; to ensure they are fully engaged with the Paul Smith brand.- To ensure that you receive and maintain a high level of product knowledge at all times and to consistently share this with your customers.- To take initiative to build upon the store's clientele book, emailing and keeping in contact with clients on a regular basis, inviting them to relevant events and keeping them aware of any new products.- Maximizing all sales at every opportunity to ensure you are meeting and exceeding your personal and store targets.- To ensure visual presentation, store maintenance, and housekeeping is kept to the company's desired standard, both on and off the shop floor.- Confidently use technology in store such as store tablets to enhance the customer experience and till systems to efficiently process transactions and payments from clients.

Hong Kong

- Develop, propose, and implement creative executions for window and in-store upgrades.- Plan and conduct periodic VM training to store staff.- Work closely with other departments, distributors to ensure all VM/in-store POP materials orders are placed/received as per the direction and market needs.- Coordinate Visual Merchandising activities with distributors/clients for partner-operated stores and other wholesale POS.- Ensure that all stores and POS in field implement VM at the highest possible standards in- line with global guidelines and standards.- Report to Visual Merchandising Manager.

Hong Kong

Setup in-store displays and windows to align with corporate standards.Work closely with the Retail and Merchandising team for visual merchandising display, POP, and dummy dressing.Regular stores visit to maintain the standard of visual merchandising presentation.Responsible for the logistics of VM tools.Prepare training materials for store VM training.Arrange a fashion shooting (indoor & outdoor) and organize company events.

Pmq

Ensure strict compliance with Company and Brand directions in merchandise presentation standards.Assist with the ordering and coordination of the installation of promotional material in order to enhance products, create interest, and generate sales.Responsible for the maintenance, storage, and movement of in-store and window displays.Assist with the planning and implementation of monthly boutique VM changes, Seasonal installations, and new store openings.Be aware of new trends in design & display techniques and materials.Implement visual displays of a high standard and on time with windows, VM Strike points, promotional & seasonal Displays.

• Responsible for overall business support and operation in the department• Assist in planning, executing and evaluating to accomplish the sales & marketing objectives• Involve in devising strategies and techniques necessary for achieving the sales targets by mapping potential customers and generate leads for the organization• Explore and develop new opportunities to drive and maximize the sales performance• Perform marketing analysis and reports• Coordinate and fulfill sales order with close collaboration with the production team• Provide ad hoc administrative support and assignments• Handle customer inquiry and sustain the quality of customer service

• Provide retail merchandising, display concepts development, visualization and layout preparation as well as training support• Execute In-shop merchandise display & design of promotional POP Materials• Work with the Marketing team and the Visual Design Group in determining specific visual needs, such as fixtures, image photos, and point of sale materials for the store• Provide timely and complete follow-through on all areas of merchandising responsibility• To source and organize visual merchandising props, and coordinate with vendors on production of props, fixtures and all visual materials, and able to manage cost within budget

Island School (Hk)

• Planning and organizing games, story telling and teaching centre’s programs to young children• Communicate with parents, evaluate students’ performance and report to parents• Helping for lessons preparation and administrative work• Responsible to develop and prepare teaching materials

Island School (Hk)

Job Duties: - Looking for potential clients to cooperate with MPTW INTERNATIONAL on the trade show every year in China/Paris. - Assisting with the fashion designer

West Island School (Hk)

• Check assignments and improve students’ weaknesses• Assist in preparing materials for the class and activities based upon the ages and capabilities of individual students• Develop critical thinking skills and nurture creativity through the process of learning English