Sam Underdown Email & Phone Number

England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Bromley, England, United Kingdom

London Area, United Kingdom

- Preparing and serving drinks during high-intensity customer service periods- Working under time constraints and using initiative to support team members and customers- Re-stocking and organizing the bar for setup and close- Developing a good working knowledge of the products on sale to be sufficient to answer queries

Bromley, England, United Kingdom

- Waiting tables during high-intensity service hours- Addressing customer service inquiries in a timely amicable fashion- Preparing and serving drinks (Barista skills)- Organising and dealing with bookings and walk-in customers- Cleaning and maintaining restaurant hygiene throughout the day- Receiving positive customer feedback- Developing a good working knowledge of the products on sale to be sufficient to answer queries

Bromley, England, United Kingdom

Core tasks included stock replenishing on the shop floor and in the warehouse, dealing with customer queries at the service desk, and operating a cash desk. All of these roles have helped develop a solid foundation in customer service, in particular dealing with customers queries and occasional complaints. Working as part of a team, learned how to prioritise tasks, delegation, and reporting to senior staff members. Time management was also important, especially at busy times of day on the shop floor.

London