VIP Account Management* Nurture, develop and expand relationships with VIP clients* Serve as a trusted consultant to create personal relationships between the brand and  the key customers* Present new products/designs by reaching out to existing VIP clients* Work collaboratively with the rest of the organization to ensure the best service to the customer (pricing/proposals)New Business Development* Develop and expand all non-traditional retail sales channels, e.g. private events, collaborations, pop-ups, partnerships* Manage and oversee process of Bespoke pieces, engagement rings, and new styles with clients via email and in person appointments* Implement action plan to recruit new high end profile clientele* Identify key partner and events that match Eva Fehren’s brand identity and estheticsEva Fehren x Rockefeller Center Store* Open new store and oversee all daily responsibilities including sales and operations for new space in Rockefeller Center* Drive sales and exceed company monthly targets* Complete store administration and ensure compliance with policies and procedures* Train part timer to demonstrate knowledge of the functional and technical elements of the jewelry, along with exceptional selling skills necessary to do the job* Ensure that the store atmosphere and overall merchandising represent the spirit and essence of the Brand from cleanliness of displays, perfect visual merchandising and good team spirit

• Create personalized programs to sell or procure designer clothing, accessories and jewelry• Liaise with auction houses, resale websites, brick and mortar resellers, and collectors• Maintain relationships with all clients, including celebrities and other persons of note

• Owner and Sole Proprietor of a luxury consignment store• Responsible for every facet of running a brick and mortar retail location• Scheduled visits to client homes or offices for merchandise selection and consultation• Maintained live and accurate inventory and process customer payroll once a month• In charge of all physical maintenance and operations of the store• Responsible for procuring, processing, pricing, and selling thousands of pieces of clothing and accessories each year• Named one of New York’s best consignment stores by NY Magazine

• Lead Jewelry Associate at the New York location of Dover Street Market• Responsible for sales across all brands and departments with emphasis on jewelry• Facilitated jewelry sales with all other associates and lead cross-departmental training • Cultivated and grew relationships with existing and new customers• Maintained organization on the selling floor and in stock rooms• Upheld jewelry visual merchandising standards

• Lead Sales and Press Associate at New York boutique of Solange• Responsible for press relations, including loans and credits • Maintained relationships with all clients, including celebrities and other persons of note• Coordinator of Production and Repairs for all jewelry• Helped produce special events and product launches

• Senior sales person at the first high-end women’s clothing boutique in Brooklyn• Oversaw merchandise intake, pricing, and processing for consignment division • In charge of processing consignor payment each month• Assisted in the buying for the main boutique; attend Paris fashion week to assist the owner with seasonal selections• Maintained relationships with customers at both locations

• Led daily operations for what was rated one of NYC best consignment stores by NY Magazine, Zagat City Guide, Yelp• Provided daily management, training, and guidance to entire staff• Responsible for industry education for all employees• Maintained relationships with consignors • Responsible for intake and pricing of all merchandise• Hermes handbag specialist