AUTHVIA, a conversational commerce engine enables seamless and secure transactions between businesses and consumers in a place where they already interact: via text. Authvia’s patented TXT2PAY technology makes every transaction easier, faster and more secure. • Member of the customer success and operations team managing over a dozen priority projects.• Collaborated on projects with the CEO and VP of Customer Success.• Regularly attended high-level meetings with partners to discuss future projects and direction of the company.• Helped with customizations of clients’ branding and business profiles.• Onboarded new clients into the company portal and helped develop customized training programs.• As a self-starter, I successfully oriented into the internship and executed responsibilities remotely in New York City, NY during the summer and continued to work in the fall semester of my senior year.