Daniel Cory Email & Phone Number

Summary MANAGEMENT & PEOPLE DEVELOPMENT •Proven track record of achieving dramatic multi-double digit sales lifts with margin increases. •Experience in Training on Human Resource Material, Management Skills, Organizational Skills, Product Knowledge, Scheduling, Inventory Control, Customer Service, and People Management. •Developed new procedures for recruiting and in store selling. •Organized sales meetings with attendance in excess of 120 associates and Managers - Including Power Point presentations, speech writing and delivering, A/V coordination, hotel and banquet coordination and agenda planning. CUSTOMER RELATIONS •Worked one on one to train managers and sales associates on correct customer retention skills •Handled escalated customer issues personally •Observed customer service skills on the sales floor and critiqued in private. ADVERTISING, MARKETING, DISTRIBUTION •Organized and styled merchandise for effective presentation in stores •Inspected and maintained image and store appearance through training. •Maintained a professional and close relationship with vendors and suppliers. •Made sure stores were ordering seasonal and holiday merchandise correctly for their markets. •Organized Tent Sales and Street Events.Specialties: Muti-Unit Retail Management and Support, Operations, Relationship Management, Customer Care/Conflict Resolution, New Store Development and Real Estate Site Selection, Visual Merchandising, Project Management, Personnel Training and Development, Marketing, Inventory Management, P&L/Data Analysis, Supply Chain, Business Planning, Corporate Communication

Listed skills include Leadership, Shrinkage, Customer Experience, Multi Unit Retail Management, and 45 others.