Daniel Maguire Email and Phone Number

• Responsible for overseeing the engineers for UK Technical Services department, engineering teams both office based, and field based.• Setting Driver goals and KPI’s for the engineers that align with the company’s annual goals, setting development goals and career blueprint paths for career development.• Monthly one on one coaching, to empower my team.• Working with other managerial staff to ensure project completion in an efficient manner• Identify and procure all the… Show more • Responsible for overseeing the engineers for UK Technical Services department, engineering teams both office based, and field based.• Setting Driver goals and KPI’s for the engineers that align with the company’s annual goals, setting development goals and career blueprint paths for career development.• Monthly one on one coaching, to empower my team.• Working with other managerial staff to ensure project completion in an efficient manner• Identify and procure all the resources needed in the engineering department• Recruiting of new engineering staff• Delegating tasks as necessary to engineering team.• Resolving disputes between team members.• Using Salesforce and SAP to prepare weekly reports regarding technical status of facilities.• Conducted routine and ongoing assessments of system operations by performing tests, rounds and analysing data.• Managed and scheduled equipment and system preventive maintenance programs to verify contractual compliance.• Attended weekly department head meetings to share information and voice concerns. Show less

I. Ensuring document control policy is followed in accordance with the Quality Assurance manual and Master Control Document Management system. II. Maintenance of database efficiency, including the accuracy of information being inputted into the BDI Technical Services department database and Servicemax.III. Where required the supervising of other Engineers or Trainee Engineers quality of work and practices in accordance with manufacturing procedures.IV. Performing test (excluding… Show more I. Ensuring document control policy is followed in accordance with the Quality Assurance manual and Master Control Document Management system. II. Maintenance of database efficiency, including the accuracy of information being inputted into the BDI Technical Services department database and Servicemax.III. Where required the supervising of other Engineers or Trainee Engineers quality of work and practices in accordance with manufacturing procedures.IV. Performing test (excluding final QC inspection of their own work), calibration and repair of in-house equipment in accordance with documented procedures and processesV. Ensuring field maintenance visits are scheduled and carried out promptly in accordance with contractual obligations.VI. The ad hoc training of BDI appointed dealer engineers as required.VII. Dealing with customer general technical enquiriesVIII. Ensuring adequate Stock Levels of product spare parts and materials are maintained.IX. Ensuring Test Equipment is properly used, maintained, and protected from damage. Workshop Storage of stock is properly maintained and controlled; Cleanliness of all engineering working areas is maintained.X. Where required providing monthly reports to Chief Engineer or Assistant/Technical Manger outlining performance against KPI’s set by the BDI Technical Services management or Senior Engineer.XI. Reporting any quality issues to the Quality Administrator and Quality Business PartnerXII. Shall promptly report any disruptions or events impacting the engineering output, such as material supply chain, defective test equipment or tools requests for additional training etc.XIII. Shall ensure any customer complaints reported to him/her or staff set below him are recorded in the customer complaint file and actioned in accordance with the complaint handling procedure, assisting where necessary to remedy the same. Show less