Daniel Dill

Daniel Dill Email and Phone Number

Exceptionally successful Executive with expertise in Hospitality, Health & Fitness, Food & Beverage, and Leisure @ Crescent Heights
miami, florida, united states
Daniel Dill's Location
United States, United States
Daniel Dill's Contact Details

Daniel Dill work email

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About Daniel Dill

Hello, my name is Daniel Dill, and I've been very fortunate to reach success at every endeavor I've tackled throughout a 20+ year career, working in restaurant, health & fitness, food & beverage, and premium hospitality industries. I've worked at high class health & fitness institutions, first class restaurants, and premiere hotels, and at all of them I've introduced continuous process improvements, streamlined workflow, cut costs, and increased employee and customer satisfaction. I've designed multiple menus and culinary and beverage services, implemented cost control programs, designed fitness training programs, taught packed fitness classes, and trained CFOs and VPs, all with consistent success. I have written zero-based budgets, managed P&Ls for multiple units, and contributed to marketing and branding campaigns. I have volunteered at a children's hospital and taught culinary and interview skills for underprivileged Americans. I have boundless energy and enthusiasm for whatever challenge I encounter. Some of the achievements about which I'm most proud are as follows: • After taking over both departments in The Club at Ten Thousand (F&B and Wellness and Performance) I have reduced net losses from approximately $1.2 million per year 2018 to $650k in 2021 while increasing gross profit in the Wellness and Performance program by 22%. • As Regional Beverage Manager at Wolfgang Puck Seattle- designed from bottom up an entire new, regionally influenced bar menu and catering bar menu for the Seattle market for the exclusive locations MoPop Museum and Benaroya Symphony Hall. • At Hyatt Regency Bonaventure, I designed a comprehensive training program from scratch for five restaurants and bars within the Regency hotel, resulting in one of the highest rated customer service scores in the company at the time. • I have extensive experience in top tier hotels managing 100+ personnel, including designing and implementing a full scale training program in each outlet of a 4-Diamond Convention Center (five restaurant and bar locations) for Hyatt Regency Bonaventure resulting in highest LRA service standards in country (99.8% for Fall 2007). • I spearheaded a complete menu redesign for Mesh Café, East North Carolina’s #1 privately owned upscale restaurant and home restaurant for the Michael Jordan Charity Classic Golf Tournament, including recipe development, cost analysis, plate design, order guides, and inventory controls.

Daniel Dill's Current Company Details
Crescent Heights

Crescent Heights

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Exceptionally successful Executive with expertise in Hospitality, Health & Fitness, Food & Beverage, and Leisure
miami, florida, united states
Employees:
242
Daniel Dill Work Experience Details
  • Crescent Heights
    Club Manager At Ten Thousand
    Crescent Heights Nov 2017 - Present
    Los Angeles, California, United States
    I direct daily operations and financial performance at Los Angeles' premiere property for high net-worth tenants, comprised of 75,000 sq. ft. of indoor and outdoor amenities, including an indoor / outdoor resident lounge, leading-edge fitness center, fully equipped boardrooms, sports facilities, and a one-acre private park. I assure the success of all programs while maintaining a profitable operation and high-quality products and service levels. I establish, monitor, and analyze KPIs, maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality consistently high. I oversee the F&B program and a full-service Wellness & Performance department with 25 contract personnel for yoga, Pilates, personal training, tennis, massage, fitness classes, and therapy. • I initiated a complete overhaul of Wellness and Performance programming, including improvements to session tracking, package implementation, the renewal process, and communications, increasing Gross Operating Profit by 22% (2018 - 2021). • I moved from an internal associate model to a contractor model for the department, saving ~$180K in 2021. • I identified and executed process improvements to the F&B program allowing a reduction in labor force from eight to three associates, realizing a 2021 cost reduction of ~$320K. • The overall results of restructuring decreased Club net losses from $1.2 million in 2018 to $650K in 2021. • I introduced a full service outdoor wellness and performance program during COVID closures, achieving only a 10% decrease in services sold for 2020 vs. 2019.
  • X Gym/Trinity Fitness Inc.
    Coo/Partner, X Gym/Trinity Fitness Inc.
    X Gym/Trinity Fitness Inc. Sep 2014 - Sep 2017
    Seattle, Washington
    I provided overall leadership focused on the successful operation of the location, managing operational excellence and assisting managers with day-to-day duties. I guided the overall strategic direction of the business, set strategic goals and objectives, monitored performance, and drove business growth. I ensured members received exceptional customer service in a clean and well-maintained facility. I introduced performance metrics to manage, monitor, and review business operations. I identified improvement gaps and implemented corrective measures. I designed and oversaw hiring practices, financial activities including membership billing and A/R, performance, and documentation. I contributed to sales and marketing programs. • I built backend operations for expansion and constructed an effective online and in-store retail program to sell X-Gym products. • I improved processes and controls for client-focused tracking and engagement by introducing contemporary POS, CRM, and tablet technologies. • I achieved an 8% increase in personal training sales from 2015 - 2016.
  • Washington Athletic Club
    Group Fitness Instructor And Personal Trainer
    Washington Athletic Club Apr 2014 - Sep 2017
    Greater Seattle Area
    I led group fitness classes and personal trainer sessions for one of the nation's premier city athletic clubs. I tailored each class to its participants with attention to age, fitness levels, injuries, and health concerns. I ensured participant safety by monitoring techniques and equipment usage. I fostered an inclusive environment for members. • I am certified as an Exercise Personal Trainer by American Council, FMS Level 1, Schwinn Indoor Cycling, TRX Level 1, TRX Team, TRX Force, Indo-Row, and Tabata Bootcamp.
  • Wolfgang Puck Catering
    Beverage Manager
    Wolfgang Puck Catering Aug 2013 - Jul 2014
    Seattle, Washington, United States
    I directed all beverage-related services, including catered events, concession events, casual and quick serve dining, and upscale dining to achieve monthly and quarterly budget revenue and beverage targets while providing exceptional customer service. I managed both locations as separate revenue centers with varied programs and separate inventories and staffing schedules. I created, developed, and implemented new beverage menu items and tested and wrote all recipes for all bars. I organized training and development of all bartenders to fit into a company-wide beverage educational program. I collaborated with the marketing team to launch seasonal promotions, in-house events, and holiday celebrations. • I designed and implemented a new PNW-specific catering alcohol menu and new POP Restaurant alcohol program. • I managed inventory between $50K and $100K depending on the season for facilities with ~$500 - 700K in annual sales. • I catered events ranging from 50-person seated dinners to 5,000 people with multiple beverage locations. • I redesigned the entire catering bar menu for the Seattle market to reflect Pacific Northwest's unique wine regions and local characteristics. • I designed inventory controls and ordering procedures for MoPOP Museum and Benaroya Symphony Hall and the Pacific Northwest alcohol menu for MoPOP Museum's café that increased alcohol sales by 7% in first six months.
  • Chef Johnny Carino Innovations
    Consultant For Chef Carino, Temporary Position
    Chef Johnny Carino Innovations Nov 2011 - May 2012
    Dallas/Fort Worth Area
    I worked as a consultant with Chef Carino, a cuisine master who has opened over 100 restaurants around the world. I analyzed P&L's and budgets, recipes and menu mix, developed new menu items, and produced new training tools. I assisted with demonstrations, purchased products and tools, and wrote business reports for clients.
  • Steel Restaurant And Lounge
    Assistant General Manager
    Steel Restaurant And Lounge Nov 2010 - Sep 2011
    Dallas/Fort Worth Area
    I served as ASM for an upscale restaurant serving authentic Japanese and Indo-chine (Vietnamese) cuisine, with a sushi bar with fresh seafood flown in daily and a walk-in wine cellar with wine collection of over 1000 boutique vineyards. I costed the entire culinary menu and helped the new chef reduce food and labor costs. Our weekly clientele included the Dallas elite - Cowboys and Mavericks owners and players, pro golfers, and actors. • We were voted one of Dallas’ top upscale dining destinations multiple times. • I increased OpenTable scores from 4.1-4.5 in the first six months.
  • Hyatt Place Miami Airport
    Assistant General Manager
    Hyatt Place Miami Airport Mar 2009 - Mar 2010
    Doral, Fl
    I managed the staff and results of a 124-room, focused service hotel. I was responsible for ~40 associates and five supervisors. I was responsible for the Front Desk, F&B, Maintenance, Payroll, and Hiring / Onboarding. • I designed a comprehensive management training seminar. • Our average yearly occupancy was 90%, second highest in the nation. • I achieved a 95% employee satisfaction score during my tenure.
  • Hyatt Regency Bonaventure
    Assistant Director Of Outlets(Restaurants)
    Hyatt Regency Bonaventure Apr 2007 - Mar 2009
    I managed the staff and results of three restaurants and two bars as well as In Room Dining, servicing 501 rooms. I oversaw payroll, staffing schedules, P&L, and employee training for all Outlets. I planned and executed private functions and holiday events of up to 500 guests. • I achieved guest satisfaction scores consistently in the top 20% during my tenure. • I designed and implemented a comprehensive training program that resulted in Hyatt’s highest service standards grade (99.8%) for the 4th quarter • We were rated at 97% employee satisfaction scores during my tenure.
  • Brook Valley Country Club
    Executive Chef
    Brook Valley Country Club Sep 2002 - Sep 2003
    I managed all culinary operations for the entire club, including dining for up to 800 members, banquets and catering for public and private functions, and food service for the golf course and member pools. I supervised a staff off 10-15 culinary professionals and 20-25 FOH servers and bartenders. I was responsible for menu development, health and sanitation, P&L and budgeting, staffing levels and hiring procedures, and booking of all private functions.
  • Mesh Cafe
    Chef De Cuisine/Foh Manager
    Mesh Cafe Jan 2000 - Sep 2002
    I operated internal and external catering, private events, wine dinners, pharmaceutical dinners, and Comedy Zone dinners for a private upscale restaurant company. I developed monthly Tapas menus, wine dinner menus, and specialty event menus. I was responsible for all kitchen operations as well as part-time FOH management.
  • Outback Steakhouse
    Assistant Km/Corporate Trainer
    Outback Steakhouse Jun 1995 - Jul 1999
    I was selected as one of only ten managers, nationwide, to open the first Outback Steakhouse in Europe in Troisdorf, Germany.

Daniel Dill Skills

Restaurants Hospitality Management Menu Development Banquets Catering Leadership Culinary Skills Hotels Coaching Customer Service Revenue Analysis Restaurant Management Team Building Hospitality Industry Wine Hospitality Front Office Fitness Training Group Exercise Instruction Personal Training Strength Training Competitive Analysis Facilities Management Purchase Management Recipes Sanitation Sales Hotel Management Resorts Cooking Food Safety Pre Opening New Restaurant Openings Group Training Banquet Operations Strength Public Speaking Pms Micros Food Preparation Cuisine Rooms Division Food Industry Interviews Sports Social Media Marketing Management Event Planning Microsoft Office

Daniel Dill Education Details

Frequently Asked Questions about Daniel Dill

What company does Daniel Dill work for?

Daniel Dill works for Crescent Heights

What is Daniel Dill's role at the current company?

Daniel Dill's current role is Exceptionally successful Executive with expertise in Hospitality, Health & Fitness, Food & Beverage, and Leisure.

What is Daniel Dill's email address?

Daniel Dill's email address is di****@****hoo.com

What schools did Daniel Dill attend?

Daniel Dill attended East Carolina University - College Of Business, East Carolina University, East Carolina University.

What are some of Daniel Dill's interests?

Daniel Dill has interest in Social Services, Economic Empowerment, Education, Disaster And Humanitarian Relief, Health.

What skills is Daniel Dill known for?

Daniel Dill has skills like Restaurants, Hospitality Management, Menu Development, Banquets, Catering, Leadership, Culinary Skills, Hotels, Coaching, Customer Service, Revenue Analysis, Restaurant Management.

Who are Daniel Dill's colleagues?

Daniel Dill's colleagues are Gary Tsai, Joanna Hurynowicz, John Christie, Brian Locks, Pmp, Jonathan Sassoon, Tim Wallace, Lindsey Jackson.

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