Daniel Drain Email & Phone Number

Edina, Minnesota

Eden Prairie, Mn

Managed operational support, mail and file services teams, provided support with all network functionality including: incoming and outgoing mail operations, vendor management, provider file storage and retention, network document maintenance and change management, SharePoint site creation and maintenance for all files and applications. Collected data and prepared metrics summaries for directors. Maintained all files for over 75,000 providers; implemented a new electronic file database… Show more Managed operational support, mail and file services teams, provided support with all network functionality including: incoming and outgoing mail operations, vendor management, provider file storage and retention, network document maintenance and change management, SharePoint site creation and maintenance for all files and applications. Collected data and prepared metrics summaries for directors. Maintained all files for over 75,000 providers; implemented a new electronic file database including converting all paper provider files into electronic PDF’s. Created and developed procedure policies for new electronic file database. Developed SharePoint sites and forms to track and monitor procedures Show less

St Louis Park, Mn

Answered telephones and took messages; distribute incoming mail; operate scanners, facsimile machines and photocopiers. Created documents, spreadsheets and presentations. Completed expense reports and other accounting forms. .Responded to routine inquiries from clients, agents and brokers. Provided clerical support to agents and brokers during the sales process.

Golden Valley, Mn

Provided general administrative and clerical support including mailing, scanning, faxing and copying to management. Maintained electronic and hard copy filing system. Opened, sorted and distributed incoming correspondence, performed data entry and scan documents

Eden Praire, Mn

Wrote insurance policies, maintained policy accounts, processed insurance forms, made sure all necessary paperwork and forms were filled out correctly. Worked with insurance agents directly to get required information for policies, answered questions and explained the inner working of long-term care insurance to policyholders. Also did data entry, faxing, file maintenance and special projects as assigned in this very fast passed work environment.

Greater Minneapolis-St. Paul Area

Manage/reschedule priorities effectively and proactively and review the calendar for management. Communicate changes to the calendar to the management team. Managing the overall calendar is a top priority for the role. Coordinate and proactively manage complex and extensive travel arrangements including booking of flights, hotel and ground transportation, and arranging for passports and business visas as required. Prepare travel itineraries. Compose/edit business correspondence including… Show more Manage/reschedule priorities effectively and proactively and review the calendar for management. Communicate changes to the calendar to the management team. Managing the overall calendar is a top priority for the role. Coordinate and proactively manage complex and extensive travel arrangements including booking of flights, hotel and ground transportation, and arranging for passports and business visas as required. Prepare travel itineraries. Compose/edit business correspondence including e-mails, letters, agendas, PowerPoint presentations and Excel spreadsheets paying particular attention to proofreading, formatting, editing and branding documents. Show less

Minneapolis, Mn

Maintained over 1700 policies, which includes writing new policies. Audited all policies through review of client tax records and state plan forms. Ensured clients were billed correctly and promptly. Answered phones and questions regarding the audit process, billing and concerns regarding the state plan, also helped to facilitate a new billing system

St Paul, Mn

Answered phones and assist our policyholders with payment or endorsement inquiries. Confirmed Coverage is for patients, greeted clients that entered the facility. Coordinated mail flow in and out of office, receive payment from patients, when necessary. Proficient in computer skills: MS Office, Outlook. Ability to calmly and cheerfully adapt in an atmosphere where priorities and assignments change. Ability to communicate professionally with multiple levels of authority and clients. Natural… Show more Answered phones and assist our policyholders with payment or endorsement inquiries. Confirmed Coverage is for patients, greeted clients that entered the facility. Coordinated mail flow in and out of office, receive payment from patients, when necessary. Proficient in computer skills: MS Office, Outlook. Ability to calmly and cheerfully adapt in an atmosphere where priorities and assignments change. Ability to communicate professionally with multiple levels of authority and clients. Natural disposition towards attention to details. Excellent verbal, written and organizational skills. Must be able to demonstrate good judgment, discretion and ethical behavior. Sensitive to confidential information. Show less

Superior, Wi

Answered phones and responded to customer requests, provided customers with product and service information. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquiries not immediately resolved. Complete call logs and reports.

Germany/Us

Provided technical guidance and supervision to soldiers regarding small arms weapons and their capabilities, maintenance and repairs. Trained soldiers properly and managed the training procedures.

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Diploma, General Studies