In my career, I have striven to deliver product features that improve market impact, usability, and maintainability of enterprise Software as a Service (SAAS) applications and API integrations. In order to deliver complex releases on time and on budget, I manage the coordination of sprint plans and backlog refinement with developers, stakeholders, and third-party vendors. As product owner, I also successfully develop or supervise the creation of the product design, product roadmaps, data analysis, functional requirements, test plans, and user documentation. My background of over 10 years in the software industry as a technical writer gives me a strong background on developing documentation that can presents complex technical details in simple terms and can be understood by varied audiences from software developers to non-technical users.Specialties: Requirements, specifications, test plans, and project coordination for enterprise software and big data solutions, API integrations, web applications, and mobile applicationsDocumentation writing for functional requirements, implementation guides, and user instructionsWorkflow design and automationSingle sourcing and XML documentation solutionsProficiencies:Issue Tracking: JIRA, Azure DevOpsDatabases: SQL, Oracle, Microsoft SQL, IBM CognosProgramming: HTML, XHTML, CSS, Javascript, JQuery, XML, XSLT, IntelliJ, PythonXML Publishing: DITA, Iixiasoft CMS, Madcap Flare, Oxygen Editor, Arbortext, XMLSpyWeb CMS: SharePoint, MediaWiki, SquarespaceMS Office: Microsoft Word, PowerPoint, Excel, OutlookAdobe: Acrobat, Framemaker, InDesign, Captivate, Photoshop, IllustratorSource Control: GIT, TFS, TortoiseSVN
Listed skills include Framemaker, Adobe Acrobat, Technical Documentation, Software Documentation, and 34 others.