Daniel Gabriel Email & Phone Number

Northern Ireland, United Kingdom

Northern Ireland, United Kingdom

Northern Ireland

Repairing, upgrading and maintaining RAN and transmission telecoms systems for all the UK mobile networks. Working with 2G, 3G, 4G and 5G across multiple vendors including Huawei, Nokia, Ericsson, Samsung, Siae.Work on task and project based tickets to be closed efficiently, meeting SLA’s across multiple IT technologies.Work in a high demand and stress work environment within a team of engineers, technicians and other field operatives.Working at equipment on ground level and at… Show more Repairing, upgrading and maintaining RAN and transmission telecoms systems for all the UK mobile networks. Working with 2G, 3G, 4G and 5G across multiple vendors including Huawei, Nokia, Ericsson, Samsung, Siae.Work on task and project based tickets to be closed efficiently, meeting SLA’s across multiple IT technologies.Work in a high demand and stress work environment within a team of engineers, technicians and other field operatives.Working at equipment on ground level and at height on telecoms RF equipment.Working independently on shift and on an on-call rota.Working towards personal development and team performance.Complying with all Health and safety regulations at all times, keeping up with any certifications going out of date. Show less

* Ensuring that the operations of the warehouse run smoothly on a daily basis.* Working within a fast paced environment.* Work includes making sure that the flow of production is handled effectively.* Control the flow of stock to customers, monitor the coming and going of goods and handle stock records.* Adhering to health and safety regulations within the warehouse environment.

Burnfoot, Co. Donegal

Temporary position subcontracted to E&I due to a number of high profile clients such as Google, Amazon and Facebook.* Assembling electrical switchgear and substations from components and materials.* Being able to read CAD drawings.* Modify plastics, metal and other materials to ensure parts can be fitted safely and securely.* Using a range of hand and power tools.* Liaising and providing technical advice with other engineers on different stages of the project for handover.

Derry, Northern Ireland

Maintaining and analyzing a Wimax ISP with a small network team to resolve any arising issues as quickly as possible within SLA.Remote and onsite support for Wimax/fiber connections for network infrastructure and clients.Data network fault investigations in local and wide area environments.Creating new I.P subnets and implementing them to the network as the network grows.Fiber splicing.Technical support for other employees using the LAN, including user account management.

Derry, Northern Ireland

* Floor-walking with new advisors, using my own experience to pass to others.* Work as part of a team to manage the calls/mailing queue to ensure we meet SLA for the client.* Having a good knowledge of the products to ensure I can offer the best possible service.

Derry, Northern Ireland

* Responsible for a team of at least 16 advisors.* Monitor and coach advisors calls to enhance performance and provide them with constructive feedback.* Review and complete monthly reviews for advisors, provide feedback and report the team’s monthly performance and improvement plan for the following month to the operations manager.* Organize weekly 1-2-1 meetings to update all advisors on any current and future process changes.

Derry, Northern Ireland

* Floor-walking with new advisors, using my own experience to pass to others.* Work as part of a team to manage the calls/mailing queue to ensure we meet SLA for the client.* Having a good knowledge of the products to ensure I can offer the best possible service.