Daniel Gavin Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Part of a small focussed team responsible for the consolidation and provision of the bulk of NZ Post's reporting needs;Collectively responsible for the provision of NZ Post's EIM service desk which provides day to day (BAU) data, analysis, advice and support. Also providing support and provision of manual performance reporting and analysis services.

East Tamaki, Auckland

In this role I provided generalist support and maintenance for a number of bespoke and packaged systems and hardware, ranging from mobile computer scan-guns, to million dollar product sorting machinery and a variety of desktop applications and systems in between in Pumpkin Patch's New Zealand DC situated in East Tamaki, Auckland.I was also responsible for.

The primary responsibility of this role is the support, maintenance and enhancing Croxley's core ERP suite (“Focus” by Pronto Software) using its proprietary 4GL, while also maintaining & supporting in-house applications developed using VB.Net. As and when needed also assisting other members of the IT team in resolving various infrastructure issues..

Primarily employed as a VBA/Access & VB.NET programmer, in this position I performed a number of roles as needed - from Software Developer, to Project Manager, to Client Liaison, Technical Advisor and Best Practices evangelist.

Developed and maintained applications and utilities designed to support an as yet unreleased natural language project using VBA and Visual C++. Provided supporte and enhanced the company's accounting and image enhancing software.

Grafton, Auckland

Auckland CBD

Primary duties revolved around the regular regression testing of functional areas of Peace Software's CIS & Billing package ('Energy') for retailers in regulated and deregulated Utility markets.

South Auckland

Over six years I designed and implemented several custom database solutions for small companies in Auckland.

Newmarket, Auckland

• Data manipulation and maintenance
• Web page design and development
• Configuration, testing and general administration of the Genesys Outbound telephony (CTI) suite.
• Development of in-house web-based solutions for internal customers.

Assisted in the development and maintenance of a medium-scale Windows-based ERP solution ('StreamLine') developed using Visual Basic against SQL Server.

Grafton, Auckland

Provided telephone support for Microsoft's customers, covering primarily their entire suite of desktop applications and operating systems of the time, with some time spent providing support for their developer applications.

South Auckland

Sundry short term on-site IT support contracts.