• Successfully established and managed Accroma's first US field office, overseeing the development of a testing site, product showcase, and logistics and shipping capabilities.• Leveraged deep product knowledge to identify and suggest UI improvements that enhanced user experience and increased product adoption• Conducted technical demonstrations and workshop in Basel, Switzerland to showcase the advanced capabilities and features of our robotics product to distributors… Show more • Successfully established and managed Accroma's first US field office, overseeing the development of a testing site, product showcase, and logistics and shipping capabilities.• Leveraged deep product knowledge to identify and suggest UI improvements that enhanced user experience and increased product adoption• Conducted technical demonstrations and workshop in Basel, Switzerland to showcase the advanced capabilities and features of our robotics product to distributors worldwide.• Proactively collaborated with engineering teams to implement hardware enhancements based on user feedback and market trends.• Parsed raw log data from embedded code to provide justification for optimization decisions (RegEx)• Led and executed complex laboratory robot installations, overseeing chemical use cases, physical setup, timelines, facilities requirements, and IT integration. Show less

• Managed liquid/solid chemical purchasing and a just-in-time supply chain to customers• Sourced and maintain hardware supplier relationships• Managed hardware spares and consumables inventory for operations and testing departments• Manipulated embedded code with Python scripts to create meaningful hardware component testing

• Aided in integration testing, delivery, and Installation/Operation Qualification (IQ/OQ) of LabMinds systems for over 15 customer sites across USA and Europe.•Provided remote root cause analysis to a global customer base (SSH/Python)•Traveled to product locations (US and Europe) to provide direct customer support, repair, and training for a technically complex product• Developed training infrastructure that allowed customers to perform routine maintenance procedures themselves… Show more • Aided in integration testing, delivery, and Installation/Operation Qualification (IQ/OQ) of LabMinds systems for over 15 customer sites across USA and Europe.•Provided remote root cause analysis to a global customer base (SSH/Python)•Traveled to product locations (US and Europe) to provide direct customer support, repair, and training for a technically complex product• Developed training infrastructure that allowed customers to perform routine maintenance procedures themselves, thereby reducing site visits and overall support costs.• Assisted in collecting KPIs such as solution failure rate, machine downtime, and solution processing speed that quantified system performance in the field. Show less

• Managed manpower and equipment to ensure a successful ground handling operation, including the safe and on time dispatching of commercial aircraft• Coordinated supervisors and agents and delegated areas of responsibility throughout the day• Responsible for training, leading, discipline and auditing employees in regards to efficiency and safety• Performed equipment inventory and audits with attention to safety and functionality• Communicated daily with multiple companies… Show more • Managed manpower and equipment to ensure a successful ground handling operation, including the safe and on time dispatching of commercial aircraft• Coordinated supervisors and agents and delegated areas of responsibility throughout the day• Responsible for training, leading, discipline and auditing employees in regards to efficiency and safety• Performed equipment inventory and audits with attention to safety and functionality• Communicated daily with multiple companies including US Air Express, Pen Air, Spirit Air, and Air Canada which includes daily shift reports, equipment inventory, and safety briefings• Performed additional training as a Ground Security Coordinator and Emergency Care Team Show less

• Proven team leader with ability to preplan manpower and equipment• Became proficient with airline software which was used daily to communicate with dispatch, fueling, and customer service• Conducted daily safety meetings with agents to promote a safe working environment• Joined temporary deployment team, assisting in newly opened stations• Responsible for weekly billing reports, efficiency audits, and payroll submissions