Daniel Hill Email & Phone Number

Woolpit, England, United Kingdom

Haverhill, England, United Kingdom

Duties include:• Own and champion third party and in-house products • Be responsible for managing the introduction of the ‘product’ from inception through field trial to post first installation as allocated by the Technical Solutions Manager• Liaise with Herbert partners, suppliers and customers • Assist with configuration and validation of products including the creation of validation test plans• Add where appropriate missing technical information for non-standard quotations • Management of product pilots and field trials• Manage and mentor the Technical Support Technician for agreed works and training targets• Attend Retail Product Quality Reviews to report on problems experienced and corrective action plans• Provide first line Technical Sales and Demonstration Support for products• Provide technical product assistance to the service support manager• Provide product training for Herbert Personnel• Manage the production of Trial Documentation and Training Materials for trials• Provide comparisons on competitor products when required• Participate in the definition of New Product Requirements• Liaise with the Marketing Department to ensure that marketing services are available as required• Take responsibility for the preparation and testing of product for demonstration purposes• Identify risk within projects including, technical, supply, resource, IT requirements, Financial, Training/ Servicing.• Maintain risk register throughout all project life cycles. To ensure risks are captured and mitigated as they arise.• Create and communicate all required project documentation, including Project Scope, Project plans, Project costs and continually challenge any assumptions in these where necessary.• Chair regular project meetings with defined agendas, actions / next steps, and responsibilities.• Liaise with all stakeholders to ensure adherence to timescales, highlighting potential critical path issues and produce plans to overcome project obstacles.

Haverhill, England, United Kingdom

• Identify opportunities for new products within the business• Interpret customer needs and requirements and represent them• Develop and interact suppliers and build continued relationships• Meet with other business sectors to update and modify product lines• Perform overall quality control and report regularly on project status• Review engineering deliverables and initiate appropriate corrective actions• Confirm product performance by designing and conducting tests • Contribute to team effort by accomplishing related results• Ensure the project’s compliance with the applicable codes, practices, policies, performance, standards, and specifications• Manage the process from project to BAU

Haverhill

Principle Duties & Responsibilities• Understand customer requirements, documenting and communicating to the rest of the business.• Identify risk within projects including, technical, supply, resource, IT requirements, Financial, Training/ Servicing.• Maintain risk register throughout all project life cycles. To ensure risks are captured and mitigated as they arise.• Create and communicate all required project documentation, including Project Scope, Project plans, Project costs and continually challenge any assumptions in these where necessary.• Chair regular project meetings with defined agendas, actions / next steps, and responsibilities.• Liaise with all stakeholders to ensure adherence to timescales, highlighting potential critical path issues and produce plans to overcome project obstacles.• Manage the process from project to BAU - ensuring service and training requirements are met and communicate project completion.

Ipswich, United Kingdom

Principle Duties & Responsibilities• Develop, manage and prepare best software development team.• Guide, coach and mentor software development engineers.• Provide project management and technical leadership for every aspect of software.• Prepare lifecycle for different projects inclusive of research, development, design, evaluation, testing along with delivery to product management.• Supervise architecture plus lead efforts to develop technical roadmap of all projects.• Establish and stimulate software development standards and processes along with best Perform closely with Engineers, Developers and Product Management throughout organization to influence product development assisting or improving products.• Develop relations with existing and prospective internal customers to interpret all individual requirements.• Manage and execute software development projects from beginning to finish.• Evaluate projects, develop and update schedules plus supervise project status.• Collaborate effectively with all team members as well as hold regular team meetings

Ipswich, United Kingdom

• Elicit project requirements • Critically evaluate information gathered to a general understanding, and distinguish user requests from the underlying true needs.• Work with appropriate parties to develop project scope, work documents and project plans • Identify & document opportunities to enhance and integrate • Create business process flows.• Support overall content protection efforts.• Define project responsibilities • Serve as the conduit between the project community (including internal and external clients) • Schedule, review, and monitor project work to ensure that progress is within expected guidelines and is completed on time and within budget.• Identify and facilitate the resolution of obstacles preventing completion. Provide timely updates to the Senior Exec team• Execute project communications plans• Be the liaison between business units• Identify, track, monitor and communicate project related issues, scope changes, variances and contingencies arising throughout project implementation.• Maintain regular project reporting.• Develop system review schedules, audits and acceptance tests • Organise and conduct project meetings• Coordinate post-deployment support• Adhere to company policies and procedures.

Ipswich, United Kingdom

• Project management of research and development for hardware and software based solutions• Building embedded operating systems Windows XP embedded, Standard and 7.• Sourcing external suppliers to maintain competitive purchasing.• Enhancing workflow processes using new software solutions and investigated solutions. • Designing new product ranges.• Investigation and collaboration on research from customer feedback and requests,• Face to face meetings at worldwide exhibitions.• Consolidation of support ticket requests.

Ipswich, United Kingdom

• Providing 1st and 2nd line support to all staff for the I.T network. • Spanning 2 UK based offices. • Logging tickets, following up with customers, • Escalating technical issues, helping resolve problems and finding route cause within SLA. • Providing support for Windows XP & 7. Server 2003 & 2008 R2 including • Active directory administration. • IT system testing, configuration • Staff training and continued documentation for all new technologies.

Bury St Edmunds

• Responsible for training of 850 primary care staff. • Controlling a budget of £120,000• Project managing the delivering of mandatory and specialist training.• Increased the attendance of mandatory training from 30% to 80%. • Understanding staff needs and requirements, adapting courses to suit. • Introduced online learning facilities.• Negotiating funding from pharmaceutical companies.• Instigated collaborative working with other PCT training managers.• Combined available resources to deliver a more convenient service.• Trained Conflict Resolution to all PCT staff.

Ipswich, United Kingdom

• Created first self-funding training department in the NHS• Delivering Microsoft Office training to ECDL standard.• Studied adult learning techniques.• Ran certified ECDL test centre. • Delivered remote training sessions via remote set-up.• Developed soft skills training including presentation skills and Train the Trainer. • Developing bespoke courses for NHS requirements.• Introduced Training Needs Analysis for NHS job roles.

Worldwide

• World-wide design and build of recording studios. Responsible for the initial project management of design and quotation through to build. Constructing recording studios for many world class artists including specialist construction of sound treatments and environments.• Using previous building techniques and sound proofing skills to optimise the design and maximise the space and reduce cost.• Organising staff and materials, controlling timescales and deliveries to ensure the smooth running of the project. Planning work schedules and stages to maximise efficiency of the build. Dealing with problems and handling the issues associated with ordering materials in different countries and dealing with local planning and construction laws.

Prince2 Practitioner

Audio Engineering Degree

2 A Levels, 13 G.C.S.E'S, A Level Design