The Operations Manager is responsible for meeting the customer’s needs and assuring good customer service through managing the day-to day operations of the lab. This includes scheduling projects and technicians and supplying equipment to meet project specifications, developing strong customer relations and reacting promptly to customer questions and concerns. As well as maintaining a high functioning employee base through solid HR practices and safety education and awareness programs. Major Responsibilities/Activities: General Functions: • Manage daily activities and costs associated within department. • Supervise individuals within the Operations Support Department as it relates to projects and responding to calls from customers (branches) requesting technical assistance. • Problem solving and providing clear, supported and concise recommendation to management.• Serve as back up to the General Manager in their absence or upon request • Review and approve expense reports and time sheets submitted by technical support staff. • Properly complete all required forms and paperwork. • Provide administrative office assistance as needed.

Same as above as well as field inspections

The Operations Manager is responsible for meeting the customer’s needs and assuring good customer service through managing the day-to day operations of the lab. This includes scheduling projects and technicians and supplying equipment to meet project specifications, developing strong customer relations and reacting promptly to customer questions and concerns. As well as maintaining a high functioning employee base through solid HR practices and safety education and awareness programs. Major Responsibilities/Activities: General Functions: • Manage daily activities and costs associated within department. • Supervise individuals within the Operations Support Department as it relates to projects and responding to calls from customers (branches) requesting technical assistance. • Problem solving and providing clear, supported and concise recommendation to management.• Serve as back up to the General Manager in their absence or upon request • Review and approve expense reports and time sheets submitted by technical support staff. • Properly complete all required forms and paperwork. • Provide administrative office assistance as needed.

The Operations Manager is responsible for meeting the customer’s needs and assuring good customer service through managing the day-to day operations of the lab. This includes scheduling projects and technicians and supplying equipment to meet project specifications, developing strong customer relations and reacting promptly to customer questions and concerns. As well as maintaining a high functioning employee base through solid HR practices and safety education and awareness programs. Major Responsibilities/Activities: General Functions: • Manage daily activities and costs associated within department. • Supervise individuals within the Operations Support Department as it relates to projects and responding to calls from customers (branches) requesting technical assistance. • Problem solving and providing clear, supported and concise recommendation to management.• Serve as back up to the General Manager in their absence or upon request • Review and approve expense reports and time sheets submitted by technical support staff. • Properly complete all required forms and paperwork. • Provide administrative office assistance as needed.