At DOGA USA, I take pride in managing key accounts across the U.S., Canada, and Mexico. My efforts have contributed to over $15M in annual sales, with another $10M+ in the pipeline for 2024. I work closely with our internal teams—applications engineers, finance, and legal—to ensure projects run smoothly from start to finish.Business plans and sales strategies have helped me successfully negotiate contracts and strengthen customer relationships. My role often requires me to travel and engage directly with customers, addressing their needs and resolving any issues that arise.In addition to my sales duties, I coordinate with our international teams in Italy, Spain, and China. This helps us align production schedules, review costs, and meet delivery timelines. I'm also committed to fostering a collaborative environment at DOGA USA, mentoring and training team members across various departments.Overall, I focus on providing top-notch customer service and supporting our team's efforts to achieve our sales goals.

Renishaw is one of the world's leading engineering and scientific technology companies, with expertise in precision measurement and healthcare. The company supplies products and services used in applications as diverse as jet engine and wind turbine manufacture, through to dentistry and brain surgery. It is also a world leader in the field of additive manufacturing (also referred to as metal 3D printing), where it is the only UK business that designs and makes industrial machines which ‘print' parts from metal powder.The Renishaw Group currently has more than 70 offices in 35 countries, with over 4,000 employees worldwide. Around 2,800 people are employed within the UK where the company carries out the majority of its research and development and its manufacturing.

Salesman/Oven Product Manager is responsible for new and existing customer management from quote to post sale. Duties include; understanding customer needs to quote standard and custom products, work with customers to resolve questions or concerns, process sales orders by estimating labor hours and costs for accounting, daily meetings with engineering and marketing departments to brainstorm marketing ideas, profit loss cost analysis, monthly sales of in excess of $30K - $400K with multiple customers and multiple standard and custom units, repeat customer product sales.Estimator is responsible for generating cost and sale pricing on non-standard and "Heavy Duty" ovens. Acts as a liaison between suppliers and engineers to ensure product design and quality.Worked in teams to create definitions of new standard product lines, develop processes, and trouble shoot issues. Member of a team that created part numbers and descriptions for ERM software (Made to Manage).Placed on steering committee during Epicor Vantage (ERP Software) implementation. Planned and led Epicor Vantage training session for the Engineering DepartmentIndependently created "Quote Info Form" which automatically populates design criteria and generates a Quote document which is sent to the customer. Program is currently in process to be used in estimating automatic pricing and as a configuration tool for sales and engineers to use. Programs have been created for the ovens and shelter divisions.Revamped and streamlined the active Production Schedule which is used by engineering, purchasing, and the production departments.Assisted electrical engineering in updating and generating tools and documents in Excel. Utilized product knowledge by traveling to trades show

Sales - new and existing customersApplications - determine customer needs / Develop sales tools

North American headquarters sales and service for the Mycrona, GmbH, a manufacturer of high performance video CMM equipment. Primary customer base includes aerospace, medical device, semiconductor, telecommunications and the automotive and midsize diesel engine industries.• Responsible for on site service for in excess of 100 customer locations in the US, Canada, Mexico and surrounding islands.• Calibrate equipment to international standards utilizing NIST and/or PTB traceable standards such as Renishaw ML 10 laser system, millitrons and glass scales.• Resolve customer complaints and issues with both hardware and software for North America.• Creation of customer survey for services performed.• Review updated training documentation.• Troubleshoot, maintain and repair electronic and pneumatic circuits and precision and components. • Manage time, scheduling, costs and responsibilities for on-site customer support.• Create applications in preparation of demos, customer visits and inspection feasibility.• Quoting of hardware, software and services as needed.

Roll forming company with stamping capability. Facility consists of 50 employees with gross annual sales of approximately $12M. ISO 9001:2000 certified primary customers: International, Toyota, Thomas Bus, Rheem, Knoll.• Independent project to review and update all existing control plans and operator inspection sheets to current AIAG guidelines.• Independent project to update or create work instructions complying to AIAG guidelines,• Redrawing of customer and existing paper blueprints into CadKey for use on the production floor.• Assist in internal and external corrective actions (8D process).• Visiting customers to resolve production processing issues and issues with product conformance.• Conducted random visits to local suppliers to observe manufacturing process and review product quality to monitor new vendors.• Assisted in creating PPAP and FMEA documents for new product lines. • Created internal reject tag log, • Championed and documented corrective actions assigned from internal and external sources.• First piece part approvals, conducting random audits / floor inspection, initiation of containment (red tag) process.• CMM use and maintenance, blue print (with GD&T aspects), knowledge of lean manufacturing techniques.