Daniel Iannucci Email & Phone Number

Responsible for delivering a high quality virtual services experience to our members through management of Virtual Services operations, research and implementation of member and internal virtual technology and integration of Virtual Services within MSGCU resulting in increased member penetration of virtual products and services. Simultaneously responsible.

• Managed the Project Management Initiative, which provides oversight, compliance, and training to all projects within the credit union. Developed and documented best practices and standard operating procedures for.
• Selected and implemented project management software to improve overall project success
• Created templates, tools and techniques to facilitate project performance

• Led the PMO department, responsible for all projects within the company, including internal process optimization and new product development. Oversaw the development and documentation of Standard Operating Procedures.
• Project managed the successful launch of new software products, including development of websites and marketing materials, sales processes, and training
• Led projects to success by developing and managing project plans, resource allocation, budgets and schedules. Successful launches include:
• SmartSheet10 ICD-9 to ICD-10 Conversion tool
• TRAKnet 3.0 Enhancement Features
• Virtual Practice Optimization reporting and consulting services

• Project Manager for all new product and service development. Partnered with the Medical Director of Innovation to bring new products, services, and techniques from Initial Concept to Alpha and Beta Trials, and.
• Project managed numerous trials for new medical products and techniques, bringing several of them to national deployment. Successes include delivering several new medical devices, all ahead of schedule and under budget
• Actively influenced Physicians’ reception and induction of techniques and products selected for implementation
• Portfolio Managed all inter-departmental projects for the company

Managed the development of all Project Management processes, tools, and strategies used throughout the company. Regularly analyzed and updated processes using a continuous improvement methodology. Led the company’s aggressive national expansion initiative to open multiple locations simultaneously across the country, increasing our number of sales and.

• Worked very closely with the Chief Marketing Officer, Chief Information Officer, and Vice President of Call Center Operations to optimize efficiencies in sales, call center, and marketing operations. Directed a team of.
• Created a standardized Project Management strategy to unify all company project techniques
• Managed implementation of Microsoft CRM, call blending and predictive dialing system, Acxiom demographic capture with screen pop, call recording system, and other high profile projects
• Created pay and incentive scale that reduced salary costs as a percentage of revenue by 18%
• Managed a project to convert from an on-site PBX to VOIP phone systems in the call center

Doctor Of Business Administration

Master Of Business Administration (Mba)

Activities and Societies: Delta Mu Delta, Walsh College Marketing Club

Bachelor Of Arts (Ba), Cultural Anthropology

Activities and Societies: Groove High Energy Percussion, Archaeology Club