Daniel Higgins Email & Phone Number

United States

As an IT Network Administrator, I am responsible for maintaining a secure corporate network in accordance with NIST standards. Key Responsibilities and Contributions:• Helped develop company policies in alignment with NIST 800-171 and NIST-53 frameworks.• Installed CAT-6 cabling infrastructure, connecting the server room to IT offices.• Utilize ManageEngine’s ADManager Plus to manage daily Active Directory operations, including creating secure passwords, adding and deleting users, creating and assigning groups, unlocking accounts, and adjusting permissions.• Leverage ManageEngine’s ADSelfService Plus to streamline and enhance user account management.• Utilize ManageEngine ServiceDesk Plus for efficient help desk management and streamlined asset tracking within the organization• Harness Proofpoint cybersecurity solutions on a daily basis at work, demonstrating expertise in safeguarding organizational assets against email-borne threats, phishing attacks, and ensuring compliance with data protection standards.• Install and train users to use PreVeil, ensuring robust end-to-end data encryption for data protection, file sharing, and secure emailing. • Install, administer, and maintain Microsoft 365 for users, providing essential training and support, managing subscription updates, and efficiently troubleshooting issues.• Configure and manage secure VPN connections using SonicWall NetExtender.• Order and implement IdenTrust digital certificates for S/MIME email encryption and digital signatures, ensuring secure and authenticated communication for workplace employees.• Lead the setup and deployment of new computers, ensuring seamless integration into the domain, installation of essential software, configuration of remote communication tools, and implementation of robust antivirus solutions.• Routinely clone hard drives for reliable backups and fault tolerance.

Palm Bay, Florida, United States

As a 7th grade Civics teacher and an 8th grade American History teacher, I provided a productive and safe learning environment for Middle School students. Key Responsibilities and Contributions:● Taught seventh grade Civics and eighth grade American History. ● Created detailed lesson plans for both subjects. ● Generated classwork and homework assignments pertinent to course materials. ● Crafted study guides for quizzes, tests, and exams.● Wrote and administered quizzes, tests, and exams.● Organized classroom activities and projects.● Developed classroom management techniques to ensure a productive and safe learning environment. ● Helped create 504 and IEP plans for students requiring special assistance in the classroom.● Communicated with student’s parents via email and phone calls regarding academic performance and classroom behavior. ● Followed Brevard Public School’s ethics guidelines and procedures.

Melbourne, Florida

As a General Manager of Kennel Operations, I was responsible for the safety and wellbeing of dog and cats in our care. I handled day to day operations, with a strong emphasis on customer service and employee productivity.Key Responsibilities and Contributions:● Opened and closed the business by disabling and enabling the security system.● Was a point of contact when the security system was tripped. ● Organized the boarding of up to 185 dogs and 12 cats while delivering the highest-quality care.● Divided dogs into specific play groups based on age, size, and temperament. ● Used Atlantis kennel software for management of occupancy, exercise, medication, and feed scheduling.● Wrote the Standard Operating Procedure (SOP) for kennel technicians to follow.● Established processes and procedures for work activities including feeding, cleaning, exercising, applying medications for all animals in kennel's care.● Interviewed, hired, scheduled, trained, and released staff. ● Evaluated staff performance and gave yearly reviews.● Maintained high staff morale.● Organized and delivered board staff meetings, one or more times a day as required, to ensure all activities were on schedule, staff responsibilities were balanced, and emerging needs identified and addressed.● Organized and delivered monthly staff meetings.● Managed customer satisfaction of hundreds of clients who entrust their pets to this kennel's care.● Developed and implemented emergency responses (e.g., animal illness, hurricanes).● Responsible for inventory management of all kennel products.● Planned and performed facility maintenance.

City Of Fairfax, Virginia, United States

As a Junior Residential Real Estate Appraiser, I aided company appraisers writing appraisal in compliance with government and industry requirements. I conducted research, inspected homes, and typed up appraisals according to mortgage lender timelines. Key Responsibilities and Contributions:● Opened and closed the business.● Wrote appraisal reports in accordance with the Uniform Standards of Professional Appraisal Practice (USPAP) and Uniform Appraisal Database (UAD) using WinTotal 2013 real estate appraisal software.● Performed market research of recent settled sales, pending sales, and active listings using the multiple listing service Metropolitan Regional Information Services (MRIS) and county tax records.● Researched market conditions, including average days on the market, median list prices, and median sales prices using MRIS.● Provided supervision and training of new employees,● Scheduled inspections for appraisers.● Accompanied appraisers during inspections.● Documented homes by taking detailed pictures specified by mortgage lenders.● Created detailed floor plans of appraised homes.

Leesburg, Virginia, United States

As a Tasting Room Manager, I educated guests on company wines and the history of the winery and vineyard properties. I planned events and performed large and small wine tastings. I assisted the owner and wine maker with vine plantings and grounds maintenance. Key Responsibilities and Contributions:● Opened and closed the business by disabling and enabling the security system.● Managed communications with consumers by utilizing email blasts and other forms of social media.● Responsible for keeping the company’s website updated.● Scheduled, set up and conducted educational wine tastings for large groups of people.● Planned, developed, and maintained schedules for both large and intimate private events at the winery.● Provided supervision and training to all new hires and volunteers, which included computer-based register and customer engagement/interaction training.● Arranged for musical acts to perform at the winery.● Managed the retail inventory.● Participated in the management of winery and vineyard grounds.● Assisted with the planting of grape vines and harvesting grapes later in the season.

Cybersecurity Professional Program, Cybersecurity

This is a cybersecurity bootcamp. I will graduate with a certificate in June 2023. I have completed courses in Microsoft security.

Bachelor Of Arts - Ba, American History

I received an history degree in December 2009. My core studies focused on American history, European history, Latin American history.