Facilitated effective communication among stakeholders, team members, and clients.Scheduled and conducted regular meetings, status updates, and reportingEnsured clarity of project, goals, progress, and issues. Monitored and controlled risks throughout the project lifecycle. Identifying potential risks and developing mitigation strategies. Made adjustments to project plans as necessary to address issues or changes. Ensured all projects deliverables meet required standards and are accepted by the client or stakeholders.

Managed products through lifecycles, including defining products and roadmaps and working closely with engineering to deliver successful results. Translated customer requirements into workable features and collaborated with development teams to scope, design, and launch new features.Exceeded client expectations by directing collaborative process focused on usability, scalability, and performance.Served as primary point of contact for all stakeholders regarding product-related matters.

While working for Optum Rx I was in charge of conferencing with clients with empathy and a willingness to help. The job description consisted of high levels of data entry and information processing. I worked along with data bases and relations management softwares.

At this job I was in charge of operations which involved controlling the best possible quality amongst product being manufactured and sent out all over the country and parts of the world outside of the US. About a year and a half into the workforce at the company and I was then promoted to QC operations manager. Upon becoming a manager, I adapted to a higher role of consolidating weekly quality progress date reports to be presented in weekly supervisory meetings. I also gained office management skills and grew in terms of technological knowledge.