Daniel H. Email & Phone Number

Dumfries, Va, Us

Dumfries, Va, Us

Filled various Human Resources positions.

Woodbridge, Virginia, United States

Fairfax, Virginia, United States

Fairfax, Virginia, United States

Fairfax County, Virginia, United States

Vienna, Va, United States

Vienna, Virginia, United States

• Provide effective leadership by managing the departmental Employee Playbook. The Playbook assists the team by ensuring consistent instruction and information, thus allowing for future and current operational improvement and standardization. • Assist employees to empower patients in making informed choices regarding their INOVA financial obligations by providing complete and accurate account information, thereby reducing future calls and patient frustration.• Utilize reporting and analytics to assist leaders and employees in troubleshooting and reporting issues in daily operations. • Troubleshoot, track and escalate Interactive Voice Response (IVR) payment issues.• Monitor telephone system to maintain staff availability.• Utilize INOVA formal and informal recognition methods to show appreciation and to inspire team members.• Assist team members with accounts that require escalation or additional attention.• Provide professional and compassionate guidance when team members have questions.• Received recognition from peers and patients for a job well done.

Albany, New York Area

Responsible for maintaining educational requirements in order to accurately prepare client tax returns and conducting complete client interviews in order to ensure the client gets the highest refund the client is legally entitled to.

Albany, New York

Glenville, Ny

Responsible for daily processing of paper and electronic claims, patient copays, and administrative intake information verification for multiple clinics throughout New York State. Research and analyze negative payment trends. Administrative Appeals processing. Contract compliance in terms of billing practices and insurance payment rates across multiple lines of business (Commercial and Managed Medicaid) for Blue Cross, CDPHP, POMCO, Magnacare, Health Republic, Aetna, 1199, and EAP Plans.

Albany, New York Area

Processed patient check in and check out, medical coding, payment processing, accounts posting, patient scheduling. Analysis of rejected claims and corrective action implementation. Managed administrative requirements for over 35 providers in multiple locations.

Studies

Education record

Certificate

Education record