Daniel Last Email & Phone Number

Dallas-Fort Worth Metroplex

• Project manage large-scale enterprise software implementation projects
• Effectively manage project scope and client expectations, with a strong focus on client retention, renewals, and client satisfaction
• Work cross-functionally with other internal teams such as Product, Sales, and Technical Operations
• Train and advise clients on the proper use of the software products and configure them to fit their business needs
• Drive up-sell/cross-sell opportunities with existing… Show more
• Drive up-sell/cross-sell opportunities with existing accounts for incremental client growth.

Addison, Texas, United States

• Trained new support and implementation team members to support rapid company expansion
• Developed and implemented training on new software for Executive and Operations team
• Educated clients through personalized training on software
• Delivered technical expertise and customer service to over 180 client business accounts with over 1500 users
• Registered and supported users for in-house POS system.
• Created remote training sessions in response to Covid-19 and increased… Show more

Addison, Texas, United States

• Organized client data imports via Excel, APIs, backup files and other data sources as the sole project manager
• Mapped logistical needs and timetables for a successful onboard of over 130 companies
• Developed and implemented individualized training programs for new and existing accounts as project manager
• Managed billing for all accounts receivable on software, training or data services
• Traveled nationally to client locations to conduct multi-day live… Show more
• Traveled nationally to client locations to conduct multi-day live trainings

Dallas/Fort Worth Area

• Partnering with our clients to reform their operations and support their business by providing intuitive guidance, solutions and recommendations that will ultimately increase their profitability and efficiency while.
• Organize and execute assigned business projects on behalf of our partners (leadership, change management, marketing, financials, recruiting, payroll, promotional campaigns, etc.) based on their requirements
• Analyze and interpret data… Show more Partnering with our clients to reform their operations and support their business by providing intuitive guidance, solutions and recommendations that will ultimately increase their.
• Analyze and interpret data to discover deficiencies and understand the causes
• Formulate recommendations and solutions with attention to the client’s wishes, capabilities and limitations
• Present findings and suggestions with sufficient justification and practical advice

Sarasota, Florida Area

• Organized data reports for clients, while maintaining working knowledge of all levels of the sales funnel
• Sustained the accounts of several software companies to grow membership usage
• Strategized solutions to the ever-changing needs of clients during team meetings
• Conducted outbound sales calls to qualify and close potential leads

Saint Louis, Missouri Area

• Maintained orderly and aesthetically pleasing department.
• Met monthly sales quotas based on corporate standards.
• Provided excellent customer service

Saint Louis, Missouri Area

• Developed expert knowledge of product to provide essential information to customers.
• Executed sampling and promotion of product.
• Met sales quotas by providing great customer service, and recommending complementary products.