Daniel Smith Email & Phone Number

• Lead and mentor teams for Fortune 100 and Fortune 500 companies in the development and deployment of enterprise software solutions, delivering critical business insights and value for large-scale customer experience programs.• Drive seamless integration and achieve high-impact results through strategic cross-functional collaboration.• Cultivate and maintain strong partnerships with client executives and management teams, consistently delivering tailored solutions that significantly enhance customer satisfaction and loyalty.• Develop and execute comprehensive program roadmaps, driving exceptional customer value and ensuring alignment with client business goals.• Leverage a deep understanding of client business objectives to spearhead impactful product enhancements and implement data-driven decision-making processes.• Serve on the PMO leadership team, driving the adoption of PM management platforms and enhancing organizational efficiency.• Present to and coach other PMs on best practices and PM tools and tips, fostering a culture of continuous improvement and operational excellence.

• Conducted comprehensive client assessments to identify technology requirements and provided strategic engineering advice.• Delivered with expertise on project scope, schedules, and budgets to support business client initiatives effectively.• Mentored and trained helpdesk team members on troubleshooting methodologies, operational processes, and technical solutions, enhancing team proficiency and client engagement.• Managed client relationships by maintaining clear communication on project timelines, progress, and deliverables, ensuring alignment with expectations.• Oversaw end-to-end project management, from planning to execution, ensuring seamless delivery of technology solutions for business clients.

Birmingham, Alabama

• Served as a key member on both the Server Team and Security Team, specializing in server migrations, client audits and process documentation.• Directed full project lifecycle management, including scope definition, cost control, technical coordination, client engagement, implementation, and project closeout activities.• Developed comprehensive guides and documentation for technical systems to support project deliverables, catering to both internal and external stakeholders.• Conducted client audits and managed services consulting projects, collaborating closely with account managers and sales teams to align technical solutions with business objectives.• Created and delivered training sessions for technical team members, focusing on server setup, migrations, and overall best practices to enhance team capabilities.

Birmingham, Alabama

• Conducted routine on-site maintenance visits, managing client expectations and ensuring the successful delivery of technology projects and service quotes.• Advised on best practices and recommended hardware, software and services to fit business needs and support growth.• Designed and implemented tailored hardware and software solutions for diverse industries, including legal, accounting, private education, early learning centers, churches, hospitality, and manufacturing sectors.

Birmingham, Alabama, United States

Providing IT Services to the Birmingham Area Private Schools

Manage Electronics Product Line, Branding, Trademarks and Patents, Production, Advertising, Shipping, Delivery, Customer Service and Satisfaction.

West Point, Ga

Lavale, Md

Cumberland, Md

Lavale, Md

Pell City, Al

Personally Designed, Sold, Ordered, Assembled, Configured, Tested, Packaged, Shipped, and Provided Client Support for Custom Computer Systems for both Individuals and Businesses Worldwide

Overclocking, Stability, Speed, Efficiency, and Cooling TestingRecieved Over 50 Verified 1st-Place-Worldwide Hardware Speed Benchmark RecordsTested Hundreds of Hardware CombinationsTested Systems with Air, Water, Single Stage, Cascade, Dry Ice, and Liquid Nitrogen Cooling MethodsOptimized Windows OSes from Windows XP to Windows 8

Bachelor Of Science - Bs, Information Systems

Activities and Societies: Presidential Honors ListConcentration in Cybersecurity Management

Electrical And Electronics Engineering

Activities and Societies: Music and Business Minors, Chamber Choir

Electrical And Electronics Engineering

Activities and Societies: University Choral, Dean's List