Daniel Smith

Daniel Smith Email and Phone Number

Dynamic Program Leader | Inspiring Teams to Deliver Exceptional Customer Experiences | PMP Certified @ Medallia
san francisco, california, united states
Daniel Smith's Location
United States, United States
Daniel Smith's Contact Details

Daniel Smith work email

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About Daniel Smith

I specialize in orchestrating and leading diverse teams to deliver impactful customer experience solutions. With a strong foundation in technology, business leadership, and program management, I translate complex challenges into actionable strategies that maximize insights and drive value.I bring a unique combination of strategic vision and a results-driven approach to my work, grounded in a commitment to both excellence and continuous improvement. I’m known for my ability to balance decisive action with thoughtful insight, creating solutions that don’t just address immediate needs but also set the stage for long-term success. This focus on high standards drives me to not only meet goals but optimize processes, ensuring we reach our fullest potential.With a natural talent for building trust and fostering collaboration, I create a culture where teams are empowered to contribute meaningfully, innovation is encouraged, and clients feel engaged. My strong communication skills, coupled with a belief in aligning work with core values, allow me to inspire commitment and confidence in the teams and clients I work with.Here’s What I Bring to the Table:- Strategic Leadership and Vision: I guide teams to develop customer-focused solutions that are forward-thinking and aligned with key business goals.- Results-Driven Execution: With deep program management expertise, I ensure resources and teams are effectively aligned to drive measurable outcomes.- Commitment to Excellence and Innovation: Passionate about continuous improvement, I coach teams to deliver high-quality results that surpass expectations.- Insightful and Empowering Communication: My ability to build strong relationships with clients and stakeholders enhances alignment and impact across projects.If you're seeking a proactive, people-focused leader who blends vision, insight, and action to deliver value, let’s connect!

Daniel Smith's Current Company Details
Medallia

Medallia

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Dynamic Program Leader | Inspiring Teams to Deliver Exceptional Customer Experiences | PMP Certified
san francisco, california, united states
Website:
medallia.com
Employees:
1834
Daniel Smith Work Experience Details
  • Medallia
    Program Manager
    Medallia Jun 2021 - Present
    • Lead and mentor teams for Fortune 100 and Fortune 500 companies in the development and deployment of enterprise software solutions, delivering critical business insights and value for large-scale customer experience programs.• Drive seamless integration and achieve high-impact results through strategic cross-functional collaboration.• Cultivate and maintain strong partnerships with client executives and management teams, consistently delivering tailored solutions that significantly enhance customer satisfaction and loyalty.• Develop and execute comprehensive program roadmaps, driving exceptional customer value and ensuring alignment with client business goals.• Leverage a deep understanding of client business objectives to spearhead impactful product enhancements and implement data-driven decision-making processes.• Serve on the PMO leadership team, driving the adoption of PM management platforms and enhancing organizational efficiency.• Present to and coach other PMs on best practices and PM tools and tips, fostering a culture of continuous improvement and operational excellence.
  • Acci - American Computer Consultants, Inc.
    Senior System Engineer
    Acci - American Computer Consultants, Inc. Oct 2020 - May 2021
    • Conducted comprehensive client assessments to identify technology requirements and provided strategic engineering advice.• Delivered with expertise on project scope, schedules, and budgets to support business client initiatives effectively.• Mentored and trained helpdesk team members on troubleshooting methodologies, operational processes, and technical solutions, enhancing team proficiency and client engagement.• Managed client relationships by maintaining clear communication on project timelines, progress, and deliverables, ensuring alignment with expectations.• Oversaw end-to-end project management, from planning to execution, ensuring seamless delivery of technology solutions for business clients.
  • Dataperk
    Server And Systems Engineer
    Dataperk Oct 2017 - Oct 2020
    Birmingham, Alabama
    • Served as a key member on both the Server Team and Security Team, specializing in server migrations, client audits and process documentation.• Directed full project lifecycle management, including scope definition, cost control, technical coordination, client engagement, implementation, and project closeout activities.• Developed comprehensive guides and documentation for technical systems to support project deliverables, catering to both internal and external stakeholders.• Conducted client audits and managed services consulting projects, collaborating closely with account managers and sales teams to align technical solutions with business objectives.• Created and delivered training sessions for technical team members, focusing on server setup, migrations, and overall best practices to enhance team capabilities.
  • I.T.E. Computer Consulting
    Network Engineer
    I.T.E. Computer Consulting Mar 2017 - Oct 2017
    Birmingham, Alabama
    • Conducted routine on-site maintenance visits, managing client expectations and ensuring the successful delivery of technology projects and service quotes.• Advised on best practices and recommended hardware, software and services to fit business needs and support growth.• Designed and implemented tailored hardware and software solutions for diverse industries, including legal, accounting, private education, early learning centers, churches, hospitality, and manufacturing sectors.
  • Independent Contractor
    System Consultant
    Independent Contractor Oct 2016 - Mar 2017
    Birmingham, Alabama, United States
    Providing IT Services to the Birmingham Area Private Schools
  • Best Quality Productions Llc
    Operations Manager
    Best Quality Productions Llc Dec 2014 - Sep 2016
    Manage Electronics Product Line, Branding, Trademarks and Patents, Production, Advertising, Shipping, Delivery, Customer Service and Satisfaction.
  • West Point First Baptist Church
    Pianist/Accompanist
    West Point First Baptist Church Feb 2014 - Feb 2015
    West Point, Ga
  • Faith Presbyterian Church (Pca)
    Pianist
    Faith Presbyterian Church (Pca) May 2013 - Aug 2013
    Lavale, Md
  • Holy Cross-St Philips Episcopal Church
    Organist
    Holy Cross-St Philips Episcopal Church Aug 2012 - Aug 2013
    Cumberland, Md
  • Park Place United Methodist Church
    Pianist/Choir Director/Soloist
    Park Place United Methodist Church Aug 2012 - Dec 2012
    Lavale, Md
  • Lakewood Presbyterian Church Pca
    Pianist/Lead Vocal Team Member
    Lakewood Presbyterian Church Pca Sep 2010 - May 2012
    Pell City, Al
  • Joshpncrew Custom Computers
    Small Business Owner
    Joshpncrew Custom Computers Oct 2008 - May 2012
    Personally Designed, Sold, Ordered, Assembled, Configured, Tested, Packaged, Shipped, and Provided Client Support for Custom Computer Systems for both Individuals and Businesses Worldwide
  • Self-Employed
    Computer Overclock Hardware, Software & Cooling Optimization
    Self-Employed Oct 2008 - May 2012
    Overclocking, Stability, Speed, Efficiency, and Cooling TestingRecieved Over 50 Verified 1st-Place-Worldwide Hardware Speed Benchmark RecordsTested Hundreds of Hardware CombinationsTested Systems with Air, Water, Single Stage, Cascade, Dry Ice, and Liquid Nitrogen Cooling MethodsOptimized Windows OSes from Windows XP to Windows 8

Daniel Smith Skills

It Hardware Support Computer Hardware Computer Information Systems Server Administration System Administration Information Security Computer Security Client Liaison Networking Piano Performance It Consulting Project Management Project Implementation Operating Systems Computer Networking Small Business

Daniel Smith Education Details

Frequently Asked Questions about Daniel Smith

What company does Daniel Smith work for?

Daniel Smith works for Medallia

What is Daniel Smith's role at the current company?

Daniel Smith's current role is Dynamic Program Leader | Inspiring Teams to Deliver Exceptional Customer Experiences | PMP Certified.

What is Daniel Smith's email address?

Daniel Smith's email address is ds****@****lia.com

What is Daniel Smith's direct phone number?

Daniel Smith's direct phone number is +120526*****

What schools did Daniel Smith attend?

Daniel Smith attended Uab Collat School Of Business, Auburn University, Frostburg State University.

What skills is Daniel Smith known for?

Daniel Smith has skills like It Hardware Support, Computer Hardware, Computer Information Systems, Server Administration, System Administration, Information Security, Computer Security, Client Liaison, Networking, Piano Performance, It Consulting, Project Management.

Who are Daniel Smith's colleagues?

Daniel Smith's colleagues are Vishwas Madhavi, Abed Yaghi, Tina Ruggiero, Ali Jackson, María Fernanda Alegre, Tanuja Lanka, Jade Yambao (Yoshioka), Phr.

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