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Daniel Lim Email & Phone Number

CLIENT ENGAGEMENT | BUSINESS DEVELOPMENT | CUSTOMER EXPERIENCE | at Western Power
Location: Perth, Western Australia, Australia 7 work roles 2 schools
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Current company
Role
CLIENT ENGAGEMENT | BUSINESS DEVELOPMENT | CUSTOMER EXPERIENCE |
Location
Perth, Western Australia, Australia
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Daniel Lim is listed as CLIENT ENGAGEMENT | BUSINESS DEVELOPMENT | CUSTOMER EXPERIENCE | at Western Power, a with 2098 employees, based in Perth, Western Australia, Australia. AeroLeads shows a matched LinkedIn profile for Daniel Lim.

Daniel Lim previously worked as Senior Access Consultant at Western Power and Co-Founder at Mandarinminds. Daniel Lim holds Bachelor Of Economics Majored In International Business Economics from The University Of Western Australia.

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Western Power

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About Daniel Lim

❖ PROFILE ❖ ♦ Customer Relationship & Experience – An accomplished relationship management and client consultation professional, with over twenty years within target driven roles, across the banking, finance and education sectors. ♦ Stakeholder Consultation – A commercially astute business partner focusing on building relationships, offering technical advice and tailoring solutions across a diverse set of products, whilst meeting complex client needs. ♦ Results Focused – Extensive experience delivering outcomes within strict deadlines and client timeframes, fostering high performing results through automation, efficiency and effective business administration processes. ♦ Project Coordination – Demonstrated expertise in managing client jobs and projects, creating a suite of fit-for-purpose solutions and processes to achieve end goals, and facilitating cross team collaboration to streamline work outcomes. ♦ Governance – A governance focused employee with extensive experience working within highly regulated sectors, including banking and finance, collaborating closely with critical teams including legal, compliance and operations❖ CAREER HIGHLIGHTS ❖Contributed to helping the Western Australian Chinese Chamber of Commerce establish a ‘Youth Wing’ membership stream to inspire and encourage young people to develop business interests and create networking opportunities. • Supported the development of a membership framework, fee schedule and program offering. • Secured 150 memberships within the first quarter after launch• Networked with organisations such as Rio Tinto and KPMG to create work experience opportunities

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Western Power
Western Power
CLIENT ENGAGEMENT | BUSINESS DEVELOPMENT | CUSTOMER EXPERIENCE |
perth, western australia, australia
Employees
2098
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7 roles · 20 years

Daniel Lim work experience

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Senior Access Consultant

Current

Perth, Western Australia, Australia

Jul 2023 - Present

Co-Founder

Mandarinminds

Australia

❝As Co Founder and Director, I managed the end to end operations and business strategy. This role required extensive liaison with international teachers and business development within a start-up and early adopter product phase.❞ Selected Responsibilities: BUSINESS MANAGEMENT ▪️ NETWORKING ▪️ SALES STRATEGY ♦ Future State Business Vision – Developed and implemented an end to end sales strategy and client onboarding framework to support sustainable business practices. ♦ Sales Management – Creating an active business pipeline, sourcing leads and securing new business agreements. ♦ Brand Promotion & Roadshows – Seek promotional speaking opportunities and coordinate annual roadshows with prospective clients, including attendance at industry events/forums. ♦ Client Relationship Management – As a start-up, developed extensive relationships with clients and representatives to ensure service delivery and experience were top tier and boosted referral success. ♦ Product Development – Achieved continuous improvement of the online platform through client feedback and analysed support needs to improve end product and end user experience. ♦ Sales & Marketing – Developed a suite of marketing kits and proposal documentation to support the streamlined client onboarding process. ♦ Contract & Negotiations – Created a pricing schedule and model, leading negotiations with existing and new clients to support the continued attainment of revenue goals.

2014 - Jul 2023

Corporate Fx Dealer

❝A client driven role, I worked closely with my portfolio to understand business needs and environments and presented solutions to maximise outcomes.❞Selected Responsibilities: FINANCIAL SERVICES ▪️ COMPLIANCE ▪️ SOLUTIONS MANAGEMENT ♦ Client Portfolio Management – Built and maintained a portfolio of clients, providing advice and executing products, including FX hedging, lending and cash management. ♦ Sales Team Collaboration – Worked with a high performing sales and customer team to facilitate new business realisation and account management and deliver exceptional client experience. ♦ Strategy Development – Collaborated with customers to understand business needs and develop FX strategies, ensuring client outcomes were achieved. ♦ Stakeholder Engagement – Consulted across a full stack of stakeholders, leveraging relationships to influence senior leadership for buy-in and endorsement of proposed strategies. ♦ First Class Communication – With a focus on client-first ethos, delivered best in class client communication and relationship management. ♦ New Business Development – Originate new business, leveraging existing contacts to seek referrals, reduce client turnover and increase portfolio share. ♦ KPI Target – Successfully achieved client aligned KPI targets, including the highest retention rate, client referrals and increased revenue per client.

2011 - 2013 ~2 yrs

Private Wealth Manager

Self-Employed

❝From my previous work history, I maintained a portfolio of clients and provided advice and executed strategies to realise wealth and financial targets. I prioritised exceptional customer service and the implementation of client goals and missions.❞Selected Responsibilities: BUSINESS SUPPORT ▪️ DATA INTELLIGENCE ▪️ CUSTOMER EXPERIENCE ♦ Wealth Management Strategies – Developed a portfolio of clients and successfully built a range of services and competitive strategies to generate significant client results. ♦ End to end Accountability – Appointed power of attorney and provided full discretion to manage private portfolios, creating and executing investment strategies across different investments.  Network Development – Built a network of stakeholders and third-party clients to support the development and implementation of services, including brokers, banks, lenders and other financial organisations.

2009 - 2011 ~2 yrs

Associate Director

Ubs

❝Expanded and developed the Australian offshore market.❞Selected Responsibilities: BUSINESS SUPPORT ▪️ DATA INTELLIGENCE ▪️ CUSTOMER EXPERIENCE ♦ Market & Customer Analysis – Undertook extensive assessment and analysis of market conditions and updated clients on the economic outlook and proposed strategies. ♦ Product Development – Provided product recommendations and strategy proposals (bonds, FX, equities, investments) within each client’s risk profile and financial goals. ♦ Governance Framework – Worked within strict frameworks, ensuring strategies, advice, and solutions met legal, compliance and financial services standards. ♦ Project Coordination – Worked closely with clients in reviewing solutions for financial and philanthropic projects and providing advice in executing approved projects.

2007 - 2009 ~2 yrs

Business Financial Planner

Australia

❝My role as Business Financial Planner managed a portfolio of clients and provided astute financial support and services. I worked closely with current clients to understand their business needs and goals, and to present solutions to manage investments, superannuation and retirement planning with the suite of products offered by Westpac Banking Corporation.❞Key Outcomes: ♦ Consistently achieved revenue targets for portfolio and wallet per client.

May 2006 - Apr 2007

Relationship Manager

Australia

❝As Relationship Manager, I provided advice and support to clients, ensuring their positive experience with Citibank Australia.❞Key Outcomes ♦ Effective client account management.♦ Review portfolio and pro-actively engage with the clients to understand needs and present viable solutions. ♦ Facilitate product access and activation of solutions plan. ♦ Review product uptake for assigned portfolio and identify potential clients to align product/services to clients needs. ♦ Create risk profiling and financial planning strategies. ♦ Acquired new clients through referrals and successfully converted to new business.♦ Manage risk and ensure business decisions mitigate risk to the firm's reputation and safeguard clients' interests. ♦ Operate within applicable laws, rules and regulations, adhering to bank policies, applying sound ethical judgments.

Feb 2002 - May 2006
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Colleagues at Western Power

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2 education records

Daniel Lim education

FAQ

Frequently asked questions about Daniel Lim

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What company does Daniel Lim work for?

Daniel Lim works for Western Power.

What is Daniel Lim's role at Western Power?

Daniel Lim is listed as CLIENT ENGAGEMENT | BUSINESS DEVELOPMENT | CUSTOMER EXPERIENCE | at Western Power.

Where is Daniel Lim based?

Daniel Lim is based in Perth, Western Australia, Australia while working with Western Power.

What companies has Daniel Lim worked for?

Daniel Lim has worked for Western Power, Mandarinminds, Western Union, Self-Employed, and Ubs.

Who are Daniel Lim's colleagues at Western Power?

Daniel Lim's colleagues at Western Power include Nico Snyman, Steve Jackson, Kurt Schultz, Chanh Do, and Katie Eastman.

How can I contact Daniel Lim?

You can use AeroLeads to view verified contact signals for Daniel Lim at Western Power, including work email, phone, and LinkedIn data when available.

What schools did Daniel Lim attend?

Daniel Lim holds Bachelor Of Economics Majored In International Business Economics from The University Of Western Australia.

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