Daniel Lowe Email & Phone Number

Greenville, South Carolina, United States

Greenville-Spartanburg-Anderson, South Carolina Area

Greenville, South Carolina, United States

 CSMB Business Testing Representative for major initiatives; including FTTP records consolidation, Fixed Wireless deployment, Cavalier/Paetech/Mcleod migrations, and North Georgia Cable Expansion. CSMB Repair testing lead for all major upgrades to Wincare, Metasolve/Oracle, Remedy, Aquarium, Mirror, and all other software systems utilized by repair groups. Coordinated with NOC, PMO, IT, Service Delivery, Field, and other involved groups to ensure all business needs were met within appropriate project timelines Performed delivery testing for projects and ensured all items requested were delivered at launch. If items were not able to be delivered at launch, coordinated with all teams and leadership to ensure limited impact to business operations until delivery was complete. Worked within project deadlines, to ensure my availability to assist with completion. This included working nights, weekends, and while on vacation.

Greenville-Spartanburg-Anderson, South Carolina Area

Provide technical and analytical support in determining the root cause of network problems and implement action plans based on Windstream policies and/or guidelines, and NOC departmental processes and procedures● Work with Business and Static Customers to provide the best solution to support their business operations● Primary analyst dealing with all problems related to static IP assignments and audits.● Serve in a lead capacity for new analysts and, as needed, for veteran analysts.● Trained new analysts in a classroom environment and provided feedback to management about progress.● Provided ideas for new, innovative ways to enhance the BTAC training curriculum.Created the documentation for Field Technicians on the Field Technician Training Portal.● Maintained and improved static IP programs to include Express and BPMS● Developed working relationships with the Business Office and Project Management to ensure timely delivery of static IPassets● Identified deficiencies and reduced error rate in static IP orders from 60% to 10% in 3 month time period. Eliminated theneed to reject static IP requests unless directed to the wrong department.● Identify, diagnose, and resolve problems affecting network performance and escalate to higher tier support using timebased and severity criteria.● Validate problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketingsystem.● Provide phone for or chat support to technicians and customers using remote access (Telnet, Modem, SSH1/2) to networkassets, including digital access multiplexers, ATM and Ethernet switches, and Broadband Remote Access Servers (BRAS)

Conducted investigations, to include information systems compromise, sensitive material spills, and material loss.Expert in Access Control and Physical Security plans. Expert in Communications Security (COMSEC) and Electronic Key Management (EKMS).Ability to perform under pressure and meet requirements of Plan of Action and MileStones (POA&Ms)Assertive in decision making without being abrasive.Expert on the clearance investigation and adjudication process and have dealt with multiple special case situations.Multiple deployments to Iraq, Afghanistan, and the Middle East; Provided investigative analytical support to investigations to identify and provide critical information about individuals who pose a national security or public safety threat.Accessed and researched designated files to identify all pertinent information concerning the subject.Compiled and reported findings from available and appropriate information to the customers within legal and policy constraints. Reviewed, analyzed, interpreted and edit/summarize all pertinent file contents.Maintained performance to ensure the delivery of timely, high quality work consistent with customer specifications.

(Airborne ISR) - Afghanistan Apr 11 – Oct 2011Field Service Engineer duties included general security and COMSEC functions, as well as, the duties listed below.Operated and configured multiple military communications systems to include, PRC-117G, PRC-117F, PRC-152, ARC-210, and ARC-231.Operated and configured multiple ISR sensor systems to include L3 Wescam MX-15 and MX-20. Configured and performed troubleshooting on Airborne ISR sensor systemsOperated Full Motion Video sensor systems to track develop analytical Intelligence data for ground forces. Developing pattern of life on targeted individuals utilizing Imagery Intelligence and Signals Intelligence collection systems.Worked directly with customers to rapidly adapt to their growing needs

Maintained a JPAS and ACAVS account with over 300 people cleared at collateral levels and 200 people holding SCI access.Implemented a thorough security program in accordance with NISPOM and NSA 3-16 standards.Interfaced with customer to ensure adequate security was provided without hindering the work environment. Served as the ComSec and EKMS Account custodian and maintained positive accountability of over 700 items both CONUS and OCONUS. Understand and have dealt with multiple Electronic Key holders to obtain test and operational key as a contractor.Participated in multiple investigations including sensitive material compromise, theft, information system compromise, and forensic computer analysis.Point of Contact for all security alarm issues and responded accordingly to all problems. Prepared DD-254’s for subcontractors and managed security reviews. Conducted pre-inspections and served as a contact for DSS audits. Developed and prepared acceptance test plans for Secure Communications Technologies and Secure Item Tracking. Developed project proposals for testing and implementation of all new security technology.Served as the lead on all International Commercial Sales, Foreign Military Sales, and contracts requiring deployed support.Assisted in development of thorough Physical Security and access control program to include CCTV, Intrusion Detection, and Access control. Lead in the placement of sensors and cameras for 4 new building constructions.Assisted in the Certification and Accreditation process for sensitive information systems that were unique to DSS and DISA guidelines.

Developed and implemented a thorough Intelligence, Intelligence Oversight, and Security Management Program. This program was reviewed and is currently used as the standard format for 3 squadrons and a regimental level headquarters. Researched and prepared a weekly intelligence brief to the Commanding Officer and all senior staff. This brief included current events, threat assessment, enemy capabilities, attack trend summaries, and status of friendly forces worldwide.Maintained and processed over 500 investigations for clearance eligibility. Duties associated include utilizing JPAS for submission, ensuring local records checks are completed, mailing off fingerprints, and meeting all time requirements to ensure no delay in the adjudication process. Developed Emergency Action Plans for the relocation and destruction of classified material in the squadron and two secondary control points.

Master Of Business Administration - Mba, Business Administration And Management, General

Expected to be completed by 2023

Bachelor Of Science, Information System Security