Daniel Madrid Email & Phone Number

Miami, Fl, Us

Irvine, Ca, Us

Miami, Fl, Us

Responsible for managing strategic MSP’s and Enterprise accounts, built customer loyalty, and expanded the Kaseya presence via upsells, cross-sells, and renewals. Managed all the different IT Solutions that included RMM’s, PSA’s, SaaS, SOC, and a wide range of cybersecurity offerings while operating as a trusted advisor, the main point of contact, and liaison with all the company areas for all their needs and matters. Always focused on building and maintaining strong, long-lasting relationships, providing support, educating partners on new products and services, giving insights on the best practices for appropriate implementation, and promoting their growth through regular and systematic touchpoints. Worked together and multi-threaded with several contacts on the customer side to understand their timelines, purchasing cycles, and budget assignments to implement strategic plans that aligned with the product portfolio, which allowed to manage proper expectations and nurture the accounts while focusing on the achievement of their goals, resulting in more business and relationship success. Accomplishments: Built relationships with C-level, decision makers and gate keepers with over 50 strategic accounts. Gained SaaS, Cybersecurity and Data Management expertise. Retained 97% of BOB existing clients by leveraging new products that added value to their businesses. Grew client portfolio bringing an average of 25% additional revenue compared to 2022.

Clearwater, Florida, Us

Responsible for the improvement of business revenue and profitability. Serves as an expert on the product line developing Go-to-Market strategies, incentives, and marketing programs that generate a strong relationship with customers, allow portfolio expansion, and achieve distinct goals. Strategically aligned to uncover and close opportunities, acting as a resource for bids and special sales while managing an active pipeline of run-rate and deals. Key liaison between the vendor, the company, and the customer, bringing the best experience to all, which translates into more business, brand awareness, and successAccomplishments: Helped in the project to restructure the Central America business avoiding impacts on customers Developed Strategies that allowed a 30% YoY growth in Central America and the Caribbean market Negotiated aggressive terms with customers allowing business profitability to increase in more than 15%

Radnor, Pa, Us

Effectively managed the Global Export logistical and warehousing operation. Managed improvement projects while implementing modern logistics procedures on each of the areas that helped in the enhancement and standardization of the supply chain process. Worked strategically with key stakeholders in different areas developing a cross-functional collaboration that led to an improvement in the customer experience. Helped to identify regulatory compliance issues and support the corrective actions creating a safer and more productive working environment. Coordinated, assigned, and supervised team member’s activities while helping in their development and growth, providing training, coaching, and motivation. Accomplishments:  Orchestrated operation transition to a new location developing plans and strategies to function with the minimum negative impact to the processes Led the operation reducing the total cycle time of the inbound and outbound process from 4.5 to 3 days Implemented processes to improve the claim activities with the carriers leading to a success rate in claims of 90% Negotiated with suppliers’ best prices leading a reduction in costs of 10% year over year

Radnor, Pa, Us

• Submit and track complaints to VWR Quality Assurance team and interact with key stakeholders to keep them notified of progress• Manage cycle counts and receiving/shipping audits to maintain inventory accuracy• Support managers with IT and Facilities-related responsibilities • Responsible for monitoring hazardous limits and resolving aging POs• Collaborate with managers to develop and implement Inventory Control procedures• Continuously reduce the amount of write-offs associated with carrier claims and returns• Communicate with customers, vendors and carriers to resolve open issues in a timely manner• Serve as back-up for Operations Manager by providing direction and support to warehouse team • Serve as back-up for Shipping Office during high volume periods • Experienced in SAP related to Inventory Control, order management and shipping and receiving functions

Radnor, Pa, Us

· Responsible for ensuring that all documents and functions are completed accurately and on time.· Communicates with customers and Transportation Dept, Develops inbound and outbound freight schedules· Ensures that receiving counts match packing lists and purchase orders, assists in resolving any discrepancies· Participates in cycle counts and help maintain inventory accuracy· Complies with OSHA and other appropriate standards.· Ensures the accuracy of all receiving and shipping documents.· Gathers and maintains all data and records relative to shipping and receiving activities

Medellín, Co

Provided support and representation in political and social events to the candidates, helped with public relations and interaction with the people. Negotiated and designed political campaigns with main sponsors bringing massive support for candidates. Helped to influence key social organizations to gain broadcast and improve the positive impact of the persons in charge. Designed marketing campaigns focusing on strategies for media communications and social media outlets. Planned, coordinated and negotiated the costs of political events

Provided support and representation in political and social events to the candidates, helped with public relations and interaction with the people. Negotiated and designed political campaigns with main sponsors bringing massive support for candidates. Helped to influence key social organizations to gain broadcast and improve the positive impact of the persons in charge. Designed marketing campaigns focusing on strategies for media communications and social media outlets. Planned, coordinated and negotiated the costs of political events

Itagüí, Antioquia, Co

Managed international sales considering all the different Incoterms, keeping track of the accounting data, prepared sales reports, and presentations. Managed inventory and production data, implemented and kept track of product dispatch documentationAccomplishments: Developed effective product sales strategies benchmarking on market leaders to improve the Rum market share  Conducted verifications and supported the design of a technical product compliance sheet for various countries Prepared and analyzed reports to support the expansion and growth of the business abroad

Co

Prepared quotes and negotiated rates and additional fees for each event, signed contracts, supervised and monitored direct technical employee tasks, activities and procedures. Conducted verifications of technical and contractual compliance for each project. Coordinated installation and test of artistic equipment designing and structuring action plans for artists, with the assistance of their respective tour managers

Bachelor Of Science In International Business, International Business/Trade/Commerce

Postgraduate Diploma In Higher Management, Business, Management, Marketing, And Related Support Services

Associate'S Degree, Business Administration And Finance